Experience

• 

  Fidelity information services india pvt ltd

  Dec 2009 - Dec 2012

  Subject matter expert

  Solving queries over the phone for the clients located in the Birmingham (UK) site.Doing quality for the advisors before the email is sent to the customer.Have conducted training sessions for the new batches.Handling Programme Office work and assisting in Customer Survey Scores.

• 

  Standard chartered

  May 2013 - Nov 2015

  Assistant manager

  • Helping frontline to onboard new client by playing role of KYC Rectification Officer.• Handling asset side of SME function to ensure smooth Client Due Diligence.• Preparation of MIS activities.• Analyze whether the transaction of WB,CB,SME, PB Customers are not fraudulent• Analyze high value cash transaction patterns of WB,CB,SME, PB account• Prepared counterfeit Currency Reports received from Branches and reporting this to Financial Intelligence Unit (FIU)-India• Prepared CCR MIS & List Management Reports (used for changing the risk category of the customers Show less

• 

  J p morgan

  Nov 2015 - Mar 2018

  Sr. operations analyst

  Sr. Ops Analyst in Private Banking vertical. Specialized in COB/AML procedures

• 

  Bank of america merrill lynch

  Mar 2018 - Aug 2019

  Lead operations analyst

  KYC/AML Analyst

• 

  Ubs

  Aug 2019 - Mar 2021

  Senior financial analyst

  KYC/AML Periodic Reviews, QA checks

• 

  Bny

  Apr 2021 - now

  Lead analyst

  • Team handling along with 30% production on complex high risk cases (Periodic Reviews, ad-hoc reviews etc.)• Performing 4 eye-checks to ensure the team quality is at hand.• Conducting team huddles/meetings on a daily basis.• Provide process training on various topics to the new joiners.• Co-ordinate and bridge the gap between Business, Compliance & Operations with effective communication.