
Tomas Vilim
Service - Customer Care

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About me
Senior Project Manager at SAZKA a.s.
Education

Gymnázium Oty Pavla
1997 - 2003
University of Economics, Prague
2003 - 2009Master Management and Business AdministrationActivities and Societies: CEMS, Commercial Communication minor specialization (advertising, marketing, media strategy, PR)

Copenhagen Business School
2007 - 2007CEMS International Management
Experience

Sony Czech s.r.o.
Jan 2002 - May 2002Service - Customer CareResponsible with taking over of defective mobile phones for repairs, office work, contacts with customers, simpler service and repairs of mobile phones GSM

Association for International Affairs
Sept 2003 - Jun 2010Full MemberPreparation of the “Prague Model United Nations”; participating in the secretariat; managing the expert economic committee; supervising lectures and discussions

Eurotel Praha, spol. s r.o.
Sept 2005 - Aug 2006Product Development SpecialistTesting of new and existing products, analysis of product performance, market analysis in product development department

Telefónica O2 Czech Republic
Sept 2006 - Mar 2010Preparation of new products in area of messaging, mobile e-mail, roaming and ICT (preparation of new innovative products – starting from collection of ideas, preparation of requirement specifications and business case, discussion with IT, segment and product marketing)Product lifecycle management Testing of new and existing products, analysis of product performance, market analysis in product development department
Product Development Manager
Sept 2008 - Mar 2010Product Development Specialist
Sept 2006 - Aug 2008

O2 Czech Republic a.s.
Apr 2010 - Apr 2020Managing large IT and business projects. In most of the projects I managed cross-funcional teams (incl. business owner, architects, analysts, developers, testers, external contractor). Responsible for budget, project plan, project risks and issues, resources. Reporting to the Top Management including weekly or biweekly meetings.12/2019-4/2020Implementation of ZoEK (ZÁKON O ELEKTRONICKÝCH KOMUNIKACÍCH / ELECTRONIC COMMUNICATIONS ACT). Budget 10+ million CZK, time-driven legal project. Direct reporting to executive level.05/2019 - 4/2020Implementation of SCRUM in O2 - methodology, tools (JIRA), SCRUM book10/2018 - 12/2019Business Stabilization after implementation of SOC - project management (50+ million CZK budget, 1000 Change Requests after cutover). Deploy and Release procesing.5/2016-10/2018Large transformation project SOC (Simple On-line Company) fundamentally changing O2 business and ICT architectures. Responsible for Change Management. Managing of 4000+ change requests, planning, approval of budget, implementaiton of process for change management. Overall budget 100+ million CZK. 8 stream leaders. 8/2016-10/2017Hybrid 4G/DSL Intener Access Bonding and Internet Security Solution for end users (10+ million budget)3/2016-10/2016InternetHome - company closure, migration of customers11/2015-6/2016Internal HR project: implementation and adoption of Microsoft Office 365 for O2 Employees10/2015-3/2017 (launched 10/2018)Project Oracle GoldenGate as a part of the Simple Online Company (SOC) project - real-time data integration, transactional change data capture, data replication. Budget 10+ million CZK.06/2015-12/2015Project O2 eKasa (the most frequently used cashier on the market) - initiation phase of the project Show less
Senior Project Manager
Oct 2014 - Apr 2020Portfolio Manager
Jan 2013 - Oct 2014Marketing Project Manager
Apr 2010 - Dec 2012

SAZKA a.s.
May 2020 - nowSenior Project Manager
Licenses & Certifications

PRINCE2 Agile® Foundation & Practitioner
AXELOS Global Best PracticeOct 2021
PRINCE2® 2017 Foundation
AXELOS Global Best PracticeDec 2018
ITIL4® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeDec 2019
PRINCE2® 2017 Practitioner
AXELOS Global Best PracticeAug 2019
Honors & Awards
- Awarded to Tomas VilimCzech Association of Communications Agencies Award for Excellent Marketing Students Czech Association of Communications Agencies Jun 2009
Languages
- czCzech
- enEnglish
- geGerman
- daDanish
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