
Amy Haggerty
Customer Account Representative

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About me
Contract Credits and Deductions Specialist for The Coca-Cola Company at Randstad
Education

Southern Polytechnic State University
1996 - 1999Bachelor of Science (BS) Technical and Professional Communication
Georgia State University
2015 - 2017Master of Business Administration (M.B.A.) Business Analysis and Operations Management
Experience

Xerox
Dec 1994 - Jun 1999Customer Account Representative
Interland, Inc.
Jun 1999 - May 2002Project Coordinator/ HR Coordinator
Dynamic Modifiers
Oct 2003 - Jun 2005Office Manager
Cobb County Schools
May 2007 - May 2012Substitute Teacher
Ryder System, Inc.
Nov 2012 - Apr 2019Business/Financial Analyst
Dec 2017 - Apr 2019National Rental Customer Relations Specialist
Aug 2015 - Dec 2017Rebillables/Rental Billing Associate
Nov 2012 - Aug 2015

Randstad
Sept 2019 - nowContract Credits and Deductions Specialist for The Coca-Cola Company• Receiving requests from Finance, distributors, and customers to research and resolve credit related matters• Performing detailed research in SAP to determine the validity of the customer's claim, and work with the various stakeholders to research and process any credit or debit transactions to the customer's account• Running ad hoc reports for open sales requests in SAP IC and organizing documentation as needed• Communicating with transportation carriers, warehouse personnel, and Acosta Brokers to confirm/deny and close out credit claims Show less
Licenses & Certifications
- View certificate

Business Analysis Foundations: Competencies
LinkedInOct 2019
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