Morgan McCurdy

Experience

• 

  The Coffee Bear

  Aug 2018 - Sept 2020

  Barista

  -Independently opened, closed, and operated two drive through windows-Provided excellent customer service while remembering and making multiple orders

• 

  Craft 19 Espresso + Creperie

  Aug 2020 - Aug 2022

  Assistant Manager

  -Oversaw a team of 7+ and processed up to $5,000 in sales daily-Negotiated payroll to ensure proper compensation for employees -Developed and implemented training programs for staff-Performed maintenance on espresso machine, grinder, and commercial drip maker

• 

  Trader Joe's

  Sept 2022 - Apr 2023

  Crew Member

  -Assisted in creation of product demonstrations and distributed samples -Prepare the store for customers by receiving, unloading, verifying merchandise deliveries, and restocking shelves-Increase awareness of Trader Joe's products through proactive customer interaction on the sales floor

• 

  Nordstrom

  Aug 2023 - now

  Specialty Barista

  -Promote brand loyalty by initiating positive interactions and building relationships with customers -Prepare and serve specialty beverages while upselling additional products-Replenishing and rotating front of house items ensuring freshness and proper labeling