Praveen C

Praveen C

GSA - Food and Beverage

Followers of Praveen C3000 followers
location of Praveen CHyderabad, Telangana, India

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  • Timeline

  • About me

    Asst.Director of Food and Beverage at Marriott | Seasoned hospitality professional | Guest experience expert | Passionate hotelier | I focus on improving myself not on proving!

  • Education

    • International institute of hotel management, hyderabad

      2004 - 2005
      PG diploma food and beverage service
  • Experience

    • Taj GVK Hotels & Resorts Ltd

      Apr 2006 - May 2007
      GSA - Food and Beverage
    • Novotel Hyderabad Convention Centre

      Jul 2007 - Feb 2023

      I was responsible for planning, coordinating, and overseeing events held in banquet or conference facilities. Their responsibilities may include:Event Planning: Organizing and planning events, including meetings, conferences, weddings, and parties, according to client requirements.Venue Setup: Ensuring the banquet hall is set up appropriately, including decorations, seating arrangements, audio-visual equipment, and other necessary facilities.Staff Coordination: Managing banquet staff, including servers, bartenders, and support staff, ensuring they are properly trained and efficiently carrying out their duties.Client Communication: Liaising with clients to understand their event needs, preferences, and any special requests, and ensuring those requirements are met.Budget Management: Managing the budget for events, including cost estimation, pricing, and financial planning to ensure profitability for the venue.Quality Control: Maintaining high-quality standards in service, food, and overall guest experience to uphold the venue's reputation.Logistics: Coordinating logistics such as catering, audio-visual equipment, transportation, and accommodations if required.Problem Solving: Addressing and resolving any issues or complaints that may arise during an event promptly and professionally.Compliance: Ensuring that the venue and events comply with legal, health, and safety regulations.Sales and Marketing: Participating in sales and marketing efforts to attract clients and promote the venue's services.Reporting: Generating reports on events, including feedback from clients and guests, financial summaries, and areas for improvement.Team Management: Leading and motivating the banquet staff, fostering a positive work environment, and encouraging teamwork. Show less Formerly The Square, Food Exchange is a contemporary, casual & multi-cuisine restaurant serving food from all corners of the world. The restaurant is widely known for its innovative and modern reinterpretation of popular dishes and beverages. Choose from a selection of pan-Asian, global and local cuisines. Explore fresh new flavors with Exchange Kitchens that dish out delicacies using handpicked ingredients and organic produce, prepared right in front of you. A social hub with flexible seating options, the relaxed ambiance creates an experience suitable for the family packs as well as “together alone” guests. A scenic poolside & beautifully landscaped lawns form the backdrop of the restaurant.'Job Responsibility:Coordinating daily restaurant management operationsDelivering superior food and beverage service and maximizing customer satisfactionResponding efficiently and accurately to restaurant customer complaintsMonitor compliance with standardized portion size and presentation, as well as health, fire, and food safety regulations.Responsible for overall supervision, planning, controlling and coordination of all activities of the F&B Service department.- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.- Monitor and supervise service flow in the department.- To plan & execute the operations of the department.- Handle additional responsibilities as and when delegated by Management.- Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the department. Show less Maintain knowledge and ensure compliance with departmental policies and standard service procedures.Supervise efficient upkeep of tools through proper usage of equipment and devices.Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.Monitor all phone calls to room service department to ensure timely resolution for same.Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.Prepare documents and maintain adherence to departmental standards.Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.Inspect food and beverage product preparation programs and maintain goodwill of company. Show less

      • Asst Food and beverage manager - Events Planing

        Apr 2022 - Feb 2023
      • Food and Beverage sales and PR manager

        Jan 2020 - Apr 2022
      • Banquet Manager

        Oct 2019 - Jan 2020
      • Outlet Manager

        Apr 2019 - Oct 2019
      • Assistant Manager Food and beverage restaurant

        Dec 2015 - Mar 2019
      • Food And Beverage Supervisor

        Jun 2011 - Nov 2015
      • Food And Beverage Attendant

        Jul 2007 - Jun 2011
    • Accor

      Feb 2023 - Aug 2023
      Food and Beverage Manager
    • RADISSON HYDERABAD HITEC CITY

      Aug 2023 - Nov 2023
      Food and Beverage Manager

      This property boasts 209 rooms, 5 dining options, including The Oriental Blossom and Cascade, 9 meeting spaces, and a grand ballroom accommodating 500 guests. Additionally, Chama Gaucha offers delightful Mexican & Brazilian dishes, and the hotel excels in providing executive lunch boxes to nearby corporate clients.

    • Le Meridién Hyderabad

      Nov 2023 - now
      • Assistant Director of Food And Beverage

        Mar 2024 - now
      • Food and Beverage Manager

        Nov 2023 - Mar 2024
  • Licenses & Certifications

    • Certificate of communication skills training

      The english tree - Enhance your communication roots
      Aug 2022
    • Department Trainer Certification

      Accor
      Sept 2022
    • Leadership development program

      Accor
    • Taskforce

      Pullman-Novotel New Delhi Aerocity
      Sept 2022
    • Taskforce

      Fairmont Jaipur
      Nov 2019
    • Food safety supervisor cerficate of competence

      Food Safety and Standards Authority of India
      Feb 2022