
Praveen C
GSA - Food and Beverage

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About me
Asst.Director of Food and Beverage at Marriott | Seasoned hospitality professional | Guest experience expert | Passionate hotelier | I focus on improving myself not on proving!
Education

International institute of hotel management, hyderabad
2004 - 2005PG diploma food and beverage service
Experience

Taj GVK Hotels & Resorts Ltd
Apr 2006 - May 2007GSA - Food and Beverage
Novotel Hyderabad Convention Centre
Jul 2007 - Feb 2023I was responsible for planning, coordinating, and overseeing events held in banquet or conference facilities. Their responsibilities may include:Event Planning: Organizing and planning events, including meetings, conferences, weddings, and parties, according to client requirements.Venue Setup: Ensuring the banquet hall is set up appropriately, including decorations, seating arrangements, audio-visual equipment, and other necessary facilities.Staff Coordination: Managing banquet staff, including servers, bartenders, and support staff, ensuring they are properly trained and efficiently carrying out their duties.Client Communication: Liaising with clients to understand their event needs, preferences, and any special requests, and ensuring those requirements are met.Budget Management: Managing the budget for events, including cost estimation, pricing, and financial planning to ensure profitability for the venue.Quality Control: Maintaining high-quality standards in service, food, and overall guest experience to uphold the venue's reputation.Logistics: Coordinating logistics such as catering, audio-visual equipment, transportation, and accommodations if required.Problem Solving: Addressing and resolving any issues or complaints that may arise during an event promptly and professionally.Compliance: Ensuring that the venue and events comply with legal, health, and safety regulations.Sales and Marketing: Participating in sales and marketing efforts to attract clients and promote the venue's services.Reporting: Generating reports on events, including feedback from clients and guests, financial summaries, and areas for improvement.Team Management: Leading and motivating the banquet staff, fostering a positive work environment, and encouraging teamwork. Show less Formerly The Square, Food Exchange is a contemporary, casual & multi-cuisine restaurant serving food from all corners of the world. The restaurant is widely known for its innovative and modern reinterpretation of popular dishes and beverages. Choose from a selection of pan-Asian, global and local cuisines. Explore fresh new flavors with Exchange Kitchens that dish out delicacies using handpicked ingredients and organic produce, prepared right in front of you. A social hub with flexible seating options, the relaxed ambiance creates an experience suitable for the family packs as well as “together alone” guests. A scenic poolside & beautifully landscaped lawns form the backdrop of the restaurant.'Job Responsibility:Coordinating daily restaurant management operationsDelivering superior food and beverage service and maximizing customer satisfactionResponding efficiently and accurately to restaurant customer complaintsMonitor compliance with standardized portion size and presentation, as well as health, fire, and food safety regulations.Responsible for overall supervision, planning, controlling and coordination of all activities of the F&B Service department.- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.- Monitor and supervise service flow in the department.- To plan & execute the operations of the department.- Handle additional responsibilities as and when delegated by Management.- Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the department. Show less Maintain knowledge and ensure compliance with departmental policies and standard service procedures.Supervise efficient upkeep of tools through proper usage of equipment and devices.Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.Monitor all phone calls to room service department to ensure timely resolution for same.Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.Prepare documents and maintain adherence to departmental standards.Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.Inspect food and beverage product preparation programs and maintain goodwill of company. Show less
Asst Food and beverage manager - Events Planing
Apr 2022 - Feb 2023Food and Beverage sales and PR manager
Jan 2020 - Apr 2022Banquet Manager
Oct 2019 - Jan 2020Outlet Manager
Apr 2019 - Oct 2019Assistant Manager Food and beverage restaurant
Dec 2015 - Mar 2019Food And Beverage Supervisor
Jun 2011 - Nov 2015Food And Beverage Attendant
Jul 2007 - Jun 2011

Accor
Feb 2023 - Aug 2023Food and Beverage Manager
RADISSON HYDERABAD HITEC CITY
Aug 2023 - Nov 2023Food and Beverage ManagerThis property boasts 209 rooms, 5 dining options, including The Oriental Blossom and Cascade, 9 meeting spaces, and a grand ballroom accommodating 500 guests. Additionally, Chama Gaucha offers delightful Mexican & Brazilian dishes, and the hotel excels in providing executive lunch boxes to nearby corporate clients.

Le Meridién Hyderabad
Nov 2023 - nowAssistant Director of Food And Beverage
Mar 2024 - nowFood and Beverage Manager
Nov 2023 - Mar 2024
Licenses & Certifications

Certificate of communication skills training
The english tree - Enhance your communication rootsAug 2022
Department Trainer Certification
AccorSept 2022
Leadership development program
Accor
Taskforce
Pullman-Novotel New Delhi AerocitySept 2022
Taskforce
Fairmont JaipurNov 2019
Food safety supervisor cerficate of competence
Food Safety and Standards Authority of IndiaFeb 2022
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