Aaron Ranasinghe

Aaron Ranasinghe

Swim Coach

Followers of Aaron Ranasinghe1000 followers
location of Aaron RanasingheMelbourne, Victoria, Australia

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  • Timeline

  • About me

    IT Service Desk Administrator | Cybersecurity Graduate | Technical Support | End-point Security | CISCO Networking | SIEM Tools | Network Troubleshooting

  • Education

    • Deakin University

      2022 - 2022
      Master of Cybersecurity - Professional Information Technology

      Successfully completed the 1st semester with the subjects,Computer Networks & SecuritySecure CodingIT Innovations and EntrepreneurshipAnalytics for Security & Privacy

    • Southern Cross University

      2023 - 2024
      Master of Information Technology (Cybersecurity Special) Information Technology

      Completed my Master of Information Technology with a specialization in Cyber Security. Key achievements include earning distinctions in 'Principles of User Experience Design', 'Internet Engineering', 'Advanced Cybersecurity', and 'Applied Research Project II'. My coursework and projects focused on areas such as computational intelligence, data management, and cybersecurity, preparing me for complex challenges in the IT field.

    • General Sir John Kotelawala Defence University

      2018 - 2021
      Bachelor of Science in Information Technology Cybersecurity
    • St.Joseph's College, Colombo

      2004 - 2017
      GCE Advanced Level
  • Experience

    • Zimantra Leisure Center

      Feb 2020 - Jul 2022
      Swim Coach

      🔹 Conductes regular swim training sessions, providing constructive feedback and guidance to swimmers to enhance their performance and monitor progress towards achieving individual and team objectives.

    • CSSL GenZ Chapter - Kotelawala Defence University

      Apr 2021 - Apr 2022
      President
    • ZILLIONe

      Jul 2021 - Aug 2022
      • Associate Systems Engineer

        Apr 2022 - Aug 2022
      • System Engineer

        Jul 2021 - Apr 2022
    • Greensoils

      Jul 2022 - Aug 2024
      Remote IT Support Officer
    • Springmount Services Pty Ltd

      Sept 2022 - Sept 2024
      • IT Support & Operations Coordinator

        Oct 2023 - Sept 2024
      • Operations Coordinator

        Sept 2022 - Sept 2023
    • Europcar

      Oct 2024 - now
      IT Service Desk Administrator

      At Europcar, I manage IT service desk operations, ensuring smooth incident management and service request resolution in alignment with SLAs. I am responsible for IT administration, maintaining comprehensive work logs, conducting audits, and managing IT assets. I organize meetings, document key actions, and collaborate with team members to enhance IT services.In my role, I install and manage networking components, troubleshoot and resolve technical issues, and perform data backup and virus scanning to safeguard system integrity. I provide comprehensive user support, conduct training sessions to improve user proficiency, and manage network connectivity along with the Remote Desktop Server. I manage mobile devices and user administration. Additionally, I develop and implement procedures for PC deployments, create training materials for end-users, and uphold compliance through effective Windows System Administration. Show less

  • Licenses & Certifications

    • R&S: Routing and Switching Essentials

      CCNA, CCNP & CCIE Certifications Exam Dumps
    • Routing and Switching: Introduction to Networks

      CCNA, CCNP & CCIE Certifications Exam Dumps
    • The Fundamentals of Digital Marketing

      Google Digital Garage
      May 2020
      View certificate certificate
    • Microsoft Azure Fundamentals

      Microsoft
    • Artificial Intelligence for Cybersecurity

      LinkedIn
      Sept 2024
      View certificate certificate
    • Cybersecurity Foundations: Governance, Risk, and Compliance (GRC)

      LinkedIn
      Sept 2024
      View certificate certificate
    • Play It Safe: Manage Security Risks

      Coursera
      Jun 2024
      View certificate certificate
    • Foundations of Cybersecurity

      Coursera
      May 2024
      View certificate certificate
    • Career Essentials in Cybersecurity by Microsoft and LinkedIn

      Microsoft
      Sept 2024
      View certificate certificate
    • Google Cybersecurity Specialization

      Google
      Aug 2024
      View certificate certificate
    • Introduction to Cybersecurity

      Cisco
      Apr 2020
      View certificate certificate
    • The Cybersecurity Threat Landscape

      LinkedIn
      Sept 2024
      View certificate certificate
    • Networking Academy Learn-A-Thon 2020

      Cisco
      May 2020
      View certificate certificate
    • Foundations of Cybersecurity

      Coursera
      May 2024
      View certificate certificate
    • Student Member

      Computer Society of Sri Lanka
      Oct 2019
      View certificate certificate
    • Kaspersky Endpoint Security and Management

      Kaspersky
      Oct 2021
  • Volunteer Experience

    • IT Manager

      Issued by Edvicon International on Mar 2020
      Edvicon InternationalAssociated with Aaron Ranasinghe
    • President

      Issued by Computer Society of Sri Lanka | KDU on Jan 2021
      Computer Society of Sri Lanka | KDUAssociated with Aaron Ranasinghe