Aaron Ranasinghe

Experience

• 

  Zimantra Leisure Center

  Feb 2020 - Jul 2022

  Swim Coach

  🔹 Conductes regular swim training sessions, providing constructive feedback and guidance to swimmers to enhance their performance and monitor progress towards achieving individual and team objectives.

• 

  CSSL GenZ Chapter - Kotelawala Defence University

  Apr 2021 - Apr 2022

  President
• 

  ZILLIONe

  Jul 2021 - Aug 2022

  • Associate Systems Engineer

    Apr 2022 - Aug 2022

  • System Engineer

    Jul 2021 - Apr 2022
• 

  Greensoils

  Jul 2022 - Aug 2024

  Remote IT Support Officer
• 

  Springmount Services Pty Ltd

  Sept 2022 - Sept 2024

  • IT Support & Operations Coordinator

    Oct 2023 - Sept 2024

  • Operations Coordinator

    Sept 2022 - Sept 2023
• 

  Europcar

  Oct 2024 - now

  IT Service Desk Administrator

  At Europcar, I manage IT service desk operations, ensuring smooth incident management and service request resolution in alignment with SLAs. I am responsible for IT administration, maintaining comprehensive work logs, conducting audits, and managing IT assets. I organize meetings, document key actions, and collaborate with team members to enhance IT services.In my role, I install and manage networking components, troubleshoot and resolve technical issues, and perform data backup and virus scanning to safeguard system integrity. I provide comprehensive user support, conduct training sessions to improve user proficiency, and manage network connectivity along with the Remote Desktop Server. I manage mobile devices and user administration. Additionally, I develop and implement procedures for PC deployments, create training materials for end-users, and uphold compliance through effective Windows System Administration. Show less