
Barbara Curtis
Office Assistant

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About me
HR & Operating Manager
Education

Cabrillo High School
2004 - 2008Diploma General EducationActivities and Societies: Student Government, Academy of Finance & Business, Girls Basketball. I played 2 year's of Girl's Basketball, Rally Commissioner for Student Body, and 4 year's with the Academy of Finance.

California State University, Long Beach
2008 - 2014B.A. CommunicationActivities and Societies: ASU, BBSA, ASSA, ASI, Event Planning
Experience

Toomey Industries
Jun 2006 - Nov 2007Office AssistantMaintains office operations by receiving and distributing communications; maintaining supplies and equipment; picking-up and delivering items; constructing documents; faxing; filing; answering inbound calls; mailing invoices; and serving customers.

Long Beach Rotary
Jan 2008 - Jan 2013Scholarship RecipientReceived a $750 reward every semester, attended yearly award ceremony at CSULB Basketball Game.

Beach Fund
Oct 2008 - Jun 2010Student Caller/SupervisorSpent three hour shifts soliciting for donations from parents, students and friends of the University. Responsible for meeting $2,000 fundraising goal per week. Conducted surveys to help strengthen customer satisfaction and gather feedback about the annual fund program. Documented call logs in Microsoft Word. Responsible for maintaining excel spreadsheet for callers' quotas. Recruited new student callers and performed performance evaluations. Answered daily inbound calls.

BC Marketing Firm
Aug 2010 - nowFounderOperating Manager of a small digital marketing company that executes marketing campaigns for small local businesses, online companies, and public figures.Dutie(s):- Look at many streams of data to determine the demographics and buying trends of current and potential customers. Process the data to make recommendations to client(s).- Analyze market data on a local, regional or national level, and determine what people are buying, what gaps are in the market, what type of persons buy what products, and what people are willing to spend on those products.- Compare competitors and their pricing.- Create and administer surveys, questionnaires and other information gathering devices.- Create and measuring current and new marketing strategies all in an effort to help expertly understand the best way to market products and increase revenue.- Manage clients’ social media platforms.- Create daily content for multiple social media platforms across different industry verticals.- Measure and optimize content based on analytics.- Develop social media program initiatives to improve community size and engagement.- Communicate on a daily basis with clients to maintain awareness of updates and offerings.- Find and implement new social strategies, tools and tactics as they develop.- Fill out bi-monthly and monthly reports based on existing campaigns and overall community growth.- Become fully immersed in the clients brand and culture.- Delegate responsibilities to social media interns as needed. Show less

KJLHRADIO.COM
May 2012 - Sept 2012InternBuilding marketing strategies for the radio station, Street Team Missions/Van Hits, coordinating radio station events/concerts, connecting with listeners and analyzing listen statistics.

Fitness Blowout
Nov 2012 - Mar 2014Receptionist/Fitness Concierge• Highly skilled in answering high call volume of incoming calls• Maintain neat and orderly front desk.• Customer Service• Organize and maintain office inventory.• Accept and distribute messages and mail to proper departments and staff members• Provide a full range of office support to all company departments including: faxing, emailing, copying, and filing.• Recruiting New Receptionists• Assisting Owner with Food & Drinks• General Office Skills• Construct Business Documents. Show less

Metropolitan Living
May 2013 - Dec 2016Social Media Marketing ConsultantExecute social media marketing campaign using the correct tools and softwares.Dutie(s):- Look at many streams of data to determine the demographics and buying trends of current and potential customers. Process the data to make recommendations to client.- Analyze market data on a local, regional or national level, and determine what people are buying, what gaps are in the market, what type of persons buy what products, and what people are willing to spend on those products.- Compare competitors and their pricing.- Create and administer surveys, questionnaires and other information gathering devices via social media.- Create and measure current and new marketing strategies all in an effort to help expertly understand the best way to market products and increase revenue.- Manage clients’ social media platforms/social representation.- Create daily content for multiple social media platforms across different industry verticals.- Measure and optimize content based on analytics.- Develop social media program initiatives to improve community size and engagement.- Communicate on a daily basis with clients to maintain awareness of updates and offerings.- Find and implement new social strategies, tools and tactics as they develop.- Fill out bi-monthly and monthly reports based on existing campaigns and overall community growth.- Become fully immersed in the clients brand and culture. Show less

The Comedy Union
Sept 2013 - Dec 2013InternCoordinate fundraising events for Non-profit organizations, Promote certain nights for the club such as "Friday Nights" and "Ladies Night" and book talent.

City of Long Beach
Jul 2014 - Nov 2016Clerk Typist llI• Daily clerical duties; admin related tasks.• Answer inbound calls from potential candidates for employment for the City of Long Beach.• Answer questions regarding our application and examination process.• Distribute mail to department employees.• Fax documents.• Assist Executive Director and other management with administrative related tasks.• Construct needed documents for Personnel Analysts.• Organize front counter documents and supplies• Supply customer service to customers who approach the front counter.• Collect & process payroll.• Help streamline City processes.• Social Media Manager for the department’s social media platforms.• Create list of qualified employees for City positions.• Assist with City Position Tutorial Videos.• Sit in on Civil Service Commission meetings.• Assist Executive Assistant with constructing meeting agendas and minutes.• Filing.• Help onboard new hires, employment verification, and benefits.• Complete verbal employment verification.• Responsible for finding raters (interviewers for different industries or departments) to interview potential candidates. Supply them with supplies (office supplies, coffee, soda, water, cream). Show less

Southern California Public Management Association-Human Resources
Apr 2015 - Nov 2016Communications Director
Jun 2016 - Nov 2016Director at Large
Apr 2015 - Jun 2016

Mitchell International
Jul 2017 - Jan 2020Office Administrator• Set of day-to-day activities that are related to physical distribution and logistics.• Mail collection & distribution.• Submit tickets for building and appliance repairs.•Record Keeping & Billing.• Personnel; onboarding of new hires, employment verification, and preparing welcome packets.• Ordering and distribution supplies via Staples Advantage & ULINE.• Administrative related tasks.• Up keep of office building (break rooms, bath rooms, gym, lobby area).• Manage access to building.• Coordinate meetings for executives and company events.• Administer & manage compliance trainings.• Assist with building renovations, and other tasks related to coordination of operation involving people and the facility. Show less

Grandma's House of Hope
Feb 2020 - nowHuman Resources Operations Manager
Jul 2022 - nowHuman Resources Manager
Jan 2021 - Jul 2022Executive Assistant To Chief Executive Officer
Feb 2020 - Dec 2020

The Good Life Cafe - Lomita
Jan 2022 - Jun 2022Restaurant Manager
Licenses & Certifications

First Aid/AED/CPR Certification
A-B-CPR & First Aid TrainingApr 2018
Life Coach
Law of Attraction Life Coach AcademyMar 2018
Recruiting, Selecting, Hiring, and Exiting Employees
SHRMMar 2021
Security Awareness Training
CJIS Operational Protection Services C.O.P.S.Apr 2023- View certificate

Culture Track - The Cultural Transition Process Certification
Partners In Leadership 
Understanding the Core Principles of Human Resource Management
SHRMMay 2021
Payroll & Benefits
SHRMMar 2021
Team Management
OneOC
Performancee Management & Employee Development
SHRMMar 2021
Key Issues in Managing an Employee Population
SHRMMar 2021
Volunteer Experience
Volunteer
Issued by Long Beach BLAST on Sept 2013
Associated with Barbara CurtisVolunteer
Issued by Precious Lambs Daycare on Dec 2017
Associated with Barbara Curtis
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