Vidhya Vairaperumal

Experience

• 

  Net-Vision cyber tech

  Oct 2003 - May 2004

  Customer Service Executive
• 

  Hapag-Lloyd AG

  May 2004 - Mar 2006

  Documentation Executive
• 

  Williams Lea Tag

  Mar 2006 - Apr 2011

  • Assistant Client Manager

    Jan 2008 - Apr 2011

  • Workflow Coordinator

    Sept 2006 - Jan 2008

  • Project Coordinator

    Mar 2006 - Sept 2006
• 

  Williams lea

  Apr 2011 - Apr 2013

  Client manager
• 

  Williams Lea Tag

  Apr 2013 - Jul 2018

  I was responsible for working with shareholders in establishing and operating delivery platforms. This involves overseeing supervisory and support services through service level management, business planning & strategy, budget oversight, information security and risk management, transition support, IT & facilities strategy, and business continuity.Job responsibilities include• Closely involved with the overall strategy planning as well as account level business development activities • Responsible for multiple MIS/Dashboards/Analytics for senior management • Global Account Management Support (including designing and structuring proposals, and ongoing relationship building)• Internal Marketing and Communication• People Leadership• Operations Management and Tools Support• Business Process Management, Process Improvement and Innovation Show less

  • Associate operations manager

    May 2017 - Jul 2018

  • Senior Client Manager

    Apr 2013 - Apr 2017
• 

  Codemantra

  Aug 2018 - Feb 2022

  Having excelled in e-publishing operations, reporting to the Managing Director of Indian Operations. Job responsibilities include • Drawing business strategies based on current market, future requirement and logic driven factors• Establishing account specific metrics and setting quality standards fueled by innovative solutions• Defining, setting, enhancing process efficiencies and quality output• Displaying good analytical and strategic business skills• Building lasting relationships with people work/ed with (peers, clients alike)• Implementations and transitions of new projects/expansions from an operations role apart from contributing to the strategic direction and growth of the site • Team management and development• Training and competency development• Performance and contingency management • Developing and deploying strategies for emergency situations Show less

  • Senior Account Manager

    Aug 2021 - Feb 2022

  • Account Manager

    Aug 2018 - Aug 2021
• 

  Integra

  Mar 2022 - now

  Deputy General Manager - Key Account Management