Sanjay Kumar

Sanjay Kumar

Technical Support Engineer

Followers of Sanjay Kumar359 followers
location of Sanjay KumarNoida, Uttar Pradesh, India

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  • Timeline

  • About me

    Technical Advisor

  • Education

    • Jamia Hamdard

      2007 - 2010
      Bachelor’s Degree BCA 1st Division
  • Experience

    • HCL Technologies

      Jul 2007 - Mar 2010
      Technical Support Engineer

      Provided support on Wireless, Networking, E-mail Clients configuration (Outlook, Outlook Express and Apple Mail etc) and Desktop Trouble Shooting. Mentoring New Hire (WSP) batch.

    • IYogi

      Nov 2010 - Dec 2013
      Subject Matter Expert

      >Handled issues related to OS No Boot and Core Desktop Trouble Shooting >Handled issues related to Software Center >Managed a team of 20 as a Floor tech lead

    • Adobe

      Dec 2013 - Sept 2017
      System Engineer

      On Third Party PayrollsHandle issues related:> DNS (Assigning Static IP, Creating Alias, C NAME & A Records) > SCCM (Patching, boundaries, collections, Application management)> Active Directory (Assigning group policies)> Desktop Trouble Shooting

    • Microsoft

      Sept 2017 - now
      • Technical Advisor

        Jun 2020 - now
      • Support Engineer

        Sept 2017 - Jun 2020
  • Licenses & Certifications

    • Mac OSX 10.9

      Oct 2014
    • ITIL

      May 2014
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Oct 2024
      View certificate certificate
    • Microsoft Certified: Security, Compliance, and Identity Fundamentals

      Microsoft
      Sept 2024
      View certificate certificate
    • Microsoft 365 Certified: Fundamentals

      Microsoft
      Nov 2024
      View certificate certificate
    • Microsoft Certified: Azure AI Fundamentals

      Microsoft
      Sept 2024
      View certificate certificate
  • Honors & Awards

    • Awarded to Sanjay Kumar
      Sr. System Admin Infinite Computer Solutions Mar 2014 "The Spot Award"
  • Volunteer Experience

    • Volunteer

      Issued by Adobe on Dec 2015
      AdobeAssociated with Sanjay Kumar
    • Volunteer

      Issued by Adobe on Nov 2016
      AdobeAssociated with Sanjay Kumar