Deep Enrich
Sanjay Kumar
Technical Support Engineer
359 followers
Noida, Uttar Pradesh, India
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About me
Technical Advisor
Education
Jamia Hamdard
2007 - 2010Bachelor’s Degree BCA 1st Division
Experience
HCL Technologies
Jul 2007 - Mar 2010Technical Support EngineerProvided support on Wireless, Networking, E-mail Clients configuration (Outlook, Outlook Express and Apple Mail etc) and Desktop Trouble Shooting. Mentoring New Hire (WSP) batch.
IYogi
Nov 2010 - Dec 2013Subject Matter Expert>Handled issues related to OS No Boot and Core Desktop Trouble Shooting >Handled issues related to Software Center >Managed a team of 20 as a Floor tech lead
Adobe
Dec 2013 - Sept 2017System EngineerOn Third Party PayrollsHandle issues related:> DNS (Assigning Static IP, Creating Alias, C NAME & A Records) > SCCM (Patching, boundaries, collections, Application management)> Active Directory (Assigning group policies)> Desktop Trouble Shooting
Microsoft
Sept 2017 - nowTechnical Advisor
Jun 2020 - nowSupport Engineer
Sept 2017 - Jun 2020
Licenses & Certifications
Mac OSX 10.9
Oct 2014ITIL
May 2014- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftOct 2024
- View certificate
Microsoft Certified: Security, Compliance, and Identity Fundamentals
MicrosoftSept 2024 - View certificate
Microsoft 365 Certified: Fundamentals
MicrosoftNov 2024 - View certificate
Microsoft Certified: Azure AI Fundamentals
MicrosoftSept 2024
Honors & Awards
- Awarded to Sanjay KumarSr. System Admin Infinite Computer Solutions Mar 2014 "The Spot Award"
Volunteer Experience
Volunteer
Issued by Adobe on Dec 2015
Associated with Sanjay KumarVolunteer
Issued by Adobe on Nov 2016Associated with Sanjay Kumar
Languages
- enEnglish
- hiHindi
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