Andrew Stapleton

Experience

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  Walmart

  May 2006 - May 2007

  Department Manager
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  Morgan Management LLC

  May 2007 - Apr 2011

  Service Technician

  1) Routine and emergency maintenance2) Plumbing3) HVAC certification4) Carpentry5) Electrical6) Appliance Repair7) Prompt and efficient service calls

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  Alliance Group

  Mar 2008 - Nov 2011

  Owner Operator

  Alliance Group was a landscaping and lawn care company that I started with a friend. I created and and managed all documents used in the company, responsible for the accounts receivable and accounts payable departments, as well as overseeing daily responsibilities for my partner and employees. After succeeding in Morgan Management, I decided to continue my carreer with Morgan. Alliance Group was sold to the new Dodge lawn care and continues to succeed today.

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  Morgan Communities (Morgan Management LLC)

  Jun 2011 - Nov 2017

  1. Conduct individual sales training based on the needs of the individual2. Training presentations on resident retention, market outreach, reputation management, new hire responsibilities, and marketing tasks for properties3. Order mystery shop evaluations of our properties leasing staff, compile evaluation information to customize individual sales training and create new areas for training4. Oversee social media for all properties, respond to reviews, inform properties of new messages and reviews5. Review market surveys from all properties to ensure correct information was provided, distribute according to need Show less • Oversee the day-to-day operational responsibilities of the properties, to include financial, marketing, customer service and staff management responsibilities for a 296 unit property• Develop, plan, and implement the budget to include charting the overall financial performance of the properties. • Handle recordkeeping and reporting responsibilities. • Oversee customer service, resident relations, maintenance department practices, vendor relations, marketing, and leasing.• Hire, train, and develop community personnel.• Develop and adhere to community operations budget.• Ability to analyze and make decisions based on current market trends and conditions.• Maintain physical and aesthetic characteristics of the community to ensure optimal appearance and curb appeal.• Interface with internal and external customers while providing superior customer service. Show less • Oversee the day-to-day operational responsibilities of the properties, to include financial, marketing, customer service and staff management responsibilities for a 156 unit property• Develop, plan, and implement the budget to include charting the overall financial performance of the properties. • Handle recordkeeping and reporting responsibilities. • Oversee customer service, resident relations, maintenance department practices, vendor relations, marketing, and leasing.• Hire, train, and develop community personnel.• Develop and adhere to community operations budget.• Ability to analyze and make decisions based on current market trends and conditions.• Maintain physical and aesthetic characteristics of the community to ensure optimal appearance and curb appeal.• Interface with internal and external customers while providing superior customer service. Show less Supervise maintenance personnel, and handle budget planning as it relates to the overall maintenance of the property.• Institute and manage systems for resident service requests, grounds maintenance, and cleaning.• Handle budgeting, inventory, supply and safety management. • Oversee purchasing and vendor relations. • Effectively handle resident service requests and work orders, correcting the situation within 24 hours when possible. • Ensure all make-ready repairs and services are completed correctly and on schedule. • Maintain awareness of the physical condition of the property and immediately correct unsafe conditions. Ensure property is clean and presentable. • Maintain accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc. • Maintain effective internal control over operational activities in compliance with best practice policy and guidelines Show less

  • Online Marketing Manager

    Jan 2016 - Nov 2017

  • Marketing Sales and Leasing Trainer

    May 2015 - Jan 2016

  • Property Manager

    Jul 2014 - May 2015

  • Property Manager

    Mar 2013 - Jul 2014

  • Superintendent

    Jan 2012 - Mar 2013

  • Service Technician

    Jun 2011 - Jan 2012
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  MORE Management

  Nov 2017 - Nov 2020

  Safety Manager

  Develop and execute health and safety plans in the workplace according to legal guidelinesPrepare and enforce policies to establish a culture of health and safetyEvaluate practices, procedures and facilities to assess risk and adherence to the lawConduct training and presentations for health and safety matters and accident preventionMonitor compliance with policies and laws by inspecting employees and operationsInspect equipment and machinery to observe possible unsafe conditionsInvestigate accidents or incidents to discover causesRecommend solutions to issues, improvement opportunities or new prevention measuresReport on health and safety awareness, issues and statisticsKeep OSHA 300, 300A, 301 logs for all communitiesWork with our insurance companies for property damage, GL incidents Show less

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  Mustard Street Management

  Dec 2020 - Jul 2022

  Project Manager
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  HAN-TEK, Inc.

  Jul 2022 - now

  Complex Automation Project Manager