Martin Kraus

Experience

• 

  JAKRA, s.r.o.

  Jan 1996 - Dec 1997

  Company executive, owner

  Leading and management of the company focused on food wholesale and retail.

• 

  NOWACO Czech, s.r.o.

  Jan 1998 - Oct 2001

  Regional Sales Director

  Responsible for sales agenda of the unit of the company. 20 sales agents and 7 administrative employees directly managed. Food wholesale market.

• 

  ISS Facility Services s.r.o.

  Oct 2001 - Dec 2016

  Responsibility for care of Key accounts - VIP customers from the field of Industry, Energetics, Food and Beverage. Management and Leadership of KA managers. Member of CZ Top management. Management of one of three regions of ISS in the Czech Republic, i.e. direct management of almost 30 service managers and administrative support of the region. Region has aprox. 2000 blue-collars employees. I am also in charge of good relationships with customers, i.e. meetings, solving requests, complaints, contract negotiations; management of supplier´s services, regional HR agenda, financial management of the region.

  • Chief Operating Officer for Key Accounts Industry

    Jan 2015 - Dec 2016

  • Regional Director

    Oct 2001 - Dec 2014
• 

  ISS Facility Services

  Jan 2017 - Aug 2019

  Management of customer´s satisfaction and support. Participation on sales and marketing activities. Ensuring that all operations are manufactured in a correct, cost effective and timely manner in alignment with specifications and quality requirements of contracts. Perform quality controls and monitor production KPI’s. Leadership, support and effective management of Team Leaders. Prioritising and delegation of goals to improve best practice. Utilize financial data to improve profitability. Prepare and control operational budgets. Show less Responsibility for organization’s ongoing operations, procedures and efficiency of business. Oversee daily operations of the operations segment to meet business goals and projections. Cooperation with HR, Sales and Procurement dpts to provide service excellence to empower ISS customer’s business. Empower the operational team with the leadership and resources they need to successfully complete operations initiatives. Measure and report on operational performance and develop plans to improve relevant key performance indicators. Key member of the senior management team, reporting to the CEO of cluster. Show less

  • Operations Manager

    May 2018 - Aug 2019

  • Chief Operating Officer Specialized Services

    Jan 2017 - May 2018
• 

  KomuTech s.r.o.

  Sept 2019 - Jan 2021

  Key Account Manager
• 

  ATALIAN CZ

  Jan 2021 - Sept 2023

  • FM Division Director

    May 2022 - Sept 2023

  • IFM Operational Director

    Jan 2021 - May 2022
• 

  TSC Group

  Sept 2023 - now

  Sales Director in TSC Facility, s.r.o.