Des McCann

Experience

• 

  Ericsson

  Aug 1999 - Oct 2010

  QA lead of high performance teams.

  • Design, Developer, Integration Tester, Test Coordinator

    Feb 2010 - Oct 2010

  • Technical Trainer

    Jun 2009 - Jan 2010

  • Team Leader/ Senior Test Engineer

    Aug 2004 - Jun 2009

  • 2nd Line Support Engineer

    Apr 2003 - Jul 2004

  • System Test Engineer

    Aug 1999 - Apr 2003
• 

  IBM

  Nov 2010 - Oct 2022

  Business process Improvement, delivering quantifiable customer valueValue Stream Mapping Gathering and documenting User RequirementsTranslating business requirements into Technical Understanding Creating Epics and Stories to be implemented as a new Technical Architecture IBM® Sametime® instant messaging provides social communications for your business environment. It offers a unified user experience for instant messaging, online meetings, voice, video, data and more.

  • Technical Product Manager / Product Owner

    Aug 2022 - Oct 2022

  • Product Owner / Senior Business Analyst

    Jan 2020 - Oct 2022

  • Senior Business Analyst at IBM Watson Health

    Nov 2017 - Dec 2019

  • Software QA Team Lead

    Nov 2010 - Nov 2017
• 

  Merative

  Oct 2022 - Oct 2023

  Technical Product Manager / Product Owner

  Establishing Priorities using Data-driven Decision MakingTechnical Project Management of Project Teams

• 

  Mastercard

  Feb 2024 - now

  Lead Product Manager - Technical