
Sandy Brenner-Hill

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About me
Business Process and Practice Administrator
Education

Heinz School Policy and Management
1992 - 1994Masters Public Management: Mgt of IS and HRActivities and Societies: Past President, Allegheny Chapter Society of Research Administrators Past President Carnegie Mellon Women;s Association Management of Information Systems and Human Resources

University of Pittsburgh
1979 - 1983Bachelor of Science PsychologyActivities and Societies: Phi Eta Sigma Honorary Society

Carnegie Mellon University
1992 - 1994Masters of Public Management ManagmentActivities and Societies: President , Carnegie Mellon Women's Association President Carnegie Mellon Women's Association
Experience

Carnegie Mellon University - Software Engineering Institute
Jan 1989 - Sept 2001Responsible for preparing annual budgets totaling over $14 million. Creation and analysis of monthly financial reports, providing sound financial guidance and advice to management and technical staff in accordance with SEI policy as a federally funded research and development center (FFRDC) and as a department of Carnegie Mellon University. CMU ORACLE training in Grants Management, General Ledger, and Labor Distribution. Direct signature authority for approximately $6 million funding. Regularly prepared slide presentations for Management Team Meetings and Reviews. Served on joint advisory board for design of purchasing and travel systems. Recipient of several SEI Quality Improvement Awards and Customer Service Awards Show less
Financial Analyst
Jan 1995 - Sept 2001Administrative Coordinator
Jan 1990 - Jan 1995Computing Facilities Hotline Operator
Jan 1989 - Jan 1990

Carnegie Mellon University
Jan 2001 - Jan 2008Manager, Business & Personnel AdministrationManager, Business & Personnel Administration (Promoted from Business Manager July 2003)Established financial reporting processes. Responsible for budgeting, proposal preparation and tracking of all accounts established for governmental agency funding and industrial sponsors in addition to internally funded accounts (~$5M). Provided guidance and support to departmental management, regarding financial, human resource and policy issues. Serve as departmental liaison in meetings. Manage relationships with internal and external vendors for a variety of goods and services. Resolved complex budget and billing issues by working with personnel on all levels until an amicable solution was attained. Built strong relationships with supporting agencies on campus through teamwork and negotiation. Proficient in use of Oracle Financial system and confidential university systems for students and staff. Successfully established guidelines for proposal preparation, including IACUC and IRB submission. Supported Staff Oracle Support (SOS) as a resource for Labor and Expense reports. Active participation in campus-wide Business Managers Council and Research Administrators Council. Show less

University of Pittsburgh
Mar 2008 - Sept 2008Financial IIIResponsible for generation and processing of proposal budgets for submission to NIH and foundation sponsors following documented guidelines and University procedures. Utilized Department Manager to complete SPARs and provide salaries to Research Administrators in other departments, generated sub account waivers, stocks and 202s as part of the research administration process. Routinely reviewed levels and monthly reports and took necessary actions to alert PI and PI staff to issues and followed through to resolution. Show less

Floater Pool
Mar 2009 - Feb 2010Patient Information CoordinatorFloat position- Various locations Provide professional and courteous customer support to patients during scheduling, registration and payment processing utilizing EPIC and UPAY. Maintain confidentiality of patient information. Worked as a member of the front office team, and accurately filed and pulled patient charts as necessary. Answer phone and obtain necessary information for appropriate medical decisions to be made. Act 33, 34 and 73 Clearances required, obtained, and maintained. Show less

UPMC
Feb 2010 - Sept 2010Patient Access Specialist IIRegistration and Scheduling; Scheduled appointments for different departments, serving as a front line resource for Physician Services Division (PSD) and the access of the external public to care providers

CVS Caremark
Sept 2011 - Apr 2016Rep II Medicare - CPhTComplete criteria based on MD provided information to approve coverage determinations for Medicare Part D. Contact doctor's' offices to obtain needed information to make case determination . Maintain queues to ensure cases are appropriately assigned to ensure timely processing. Routinely follow HIPAA and CMS protocol as well as client-specific handling of coverage determination requests. Respond to phone inquiries in a professional, courteous and knowledgeable manner..

Giant Eagle Corporate Pharmacy
Apr 2015 - Jun 2016Medical Billing CoordinatorProvide billing assistance to stores; contact customers for refunds; complete necessary re-billing utilizing Navinet ; refsearch issues with rejected claim and liabilites using EPS and Absolute enterprise pharmacy systems. Provide superior customer service to both internal and external customers.

Fifth Judicial District
Jan 2017 - nowJudicial Scheduler
Licenses & Certifications

Certified Pharmacy Technician CPhT
PCTBNov 2011
Certified Research Administrator CRA
RACCDec 2003- View certificate

Communication Fundamentals
LinkedInOct 2016 - View certificate

Excel 2013: Pivot Tables in Depth
LinkedInOct 2016 - View certificate

Gantt Charts Explained
LinkedInOct 2016 - View certificate

Master Common Interview Questions
LinkedInOct 2016 - View certificate

Rights of Publicity: A Deeper Dive
LinkedInOct 2016 - View certificate

Project Management Simplified
LinkedInOct 2016 - View certificate

Managing Small Projects
LinkedInOct 2016
Volunteer Experience
Volunteer
Issued by GLENDA on Jan 2005
Associated with Sandy Brenner-Hill
Languages
- enEnglish
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