Zhaofeng Kang

Experience

• 

  Montgomery College

  Jan 2015 - May 2015

  Math club Coordinator

  Math clubCreate and organize events.tutoring math problems

• 

  Citi

  Sept 2016 - Jan 2017

  Bank Teller
• 

  Panda programmer

  Jan 2019 - May 2019

  Head Teaching Assistant
• 

  Infinite Computer Solutions

  Jul 2019 - Sept 2019

  Summer Intern

  • Leveraged Tableau to visualize ideas into dataset, pivot tables and graphs to support the findings that can be presented to the clients• Analysis Big Data using tools such as OpenRefine and Excel to data mining, cleaning, and munging • Search reliable datasets and improvable UI interfaces to enhance clients UI experience

• 

  Qtech lnc

  Sept 2019 - Mar 2020

  Technical Support Specialist

  • Worked closely with small business and restaurants clients to capture requirements and create UI designs and workflows to ensure a seamless user interaction with the Online Ordering systems• Led the installation, training and support of the Java based Online Ordering System for maximum usability and reliability• Conducted the network design and configuration to facilitate the integration between Online Payment portal and POS machines

• 

  Asiacom Americas Inc.

  Jan 2020 - Feb 2022

  Operation engineer

  • Maintained the IT infrastructure with TCP/IP configuration, scalability design, inventory and asset management for improved reliability and efficiency• Ensured the SOP of the IT infrastructure by utilizing Linux commands to monitor, report and apply fixes for the available resources• Supported client and promptly troubleshoot any data, application, server, and network related issues• Utilized automatic ticket system to record, communicate, escalate system changes and activities in the data hall with China’s team Mostrar menos

• 

  IBM

  Feb 2022 - now

  Senior Data Center Specialist