Cyril Kuruvilla

Experience

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  Visionworks of America

  Jan 2016 - May 2017

  Optometric Technician

  • Effectively and efficiently managed office work flow to ensure seamless patient experience• Provided exceptional customer services for patients during office visit to ensure needs were met• Conducted patient intake, workup, and follow up procedures• Interfaced with insurance providers and third party companies to validate vision benefit coverage for customers

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  City Eyecare

  Aug 2017 - Jan 2019

  Optometric Technican/ Sales Associate

  • Measured, fitted, and adapted lenses and frames based on written optical prescription • Examined written prescriptions to determine the specifications of lenses• Resolved customer complaints, diffused unsatisfied patients, and provided solutions to remedy situations

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  WellCare Health Plans

  Apr 2019 - Mar 2020

  Benefits Consultant

  • Provided detail oriented reporting using programs such as Excel and Salesforce on a daily, weekly and monthly rate.• Collected and organized data on sales leads to provide proper tracking and growth of the business, while maintaining all documentation• Conducted marketing events, community outreach programs and provider office visits to develop a strong professional network• Organized and conducted educational seminars on topics regarding Medicare, Medicaid, and general guidance in the field of health insurance • Member of a sales team which included participating in weekly meetings, exchanging current industry related information, collaborating with other members for dual event planning, and setting monthly sales goals.• Development of strong time management and scheduling skills due to the open flexible nature of the industry. • Developed sales skills while working closely with my Sales manager, Marketing outreach coordinator, and other key individuals stationed at the home office. Show less

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  The Bountiful Company

  Mar 2022 - now

  Technical Service Analyst

  The Bountiful Company is an American dietary supplements company.

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  South Atlantic Beverage Inc

  May 2022 - now

  Point of Sale Associate