Claudette Parkes

Experience

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  M.V.O. Limited, Jamaica West Indies

  Jan 2008 - Jan 2010

  Client Service & Quality Assurance Manager

  Served as lead customer service manager with corporate clients conducting weekly meetings to review product lines and distribution trends. Report on findings, solutions and implementation methods to executive management•Managed team employees, developed maintained performance standards.•Developed forecasting reports on spending and market trends used to identify purchasing strategies•Conducted customer service training on substantive and procedural issues to ensure cost efficiencies•Analyzed and correlate daily acquisition reports used to manage sales process•Developed forecasting and planning, budgeting, and product line reporting for location•Prepared product line financial statements, month-end closing, and product budgets Show less

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  Empire Beauty School Florida - USA

  Jan 2011 - Sept 2016

  Cosmetology Educator

  Teaches the fundamentals, contemporary and advanced principle of hairstyles techniques. •Teaches the latest trends incorporating techniques in haircutting, hair coloring and hair designing for men and women, Concepts of hair texture and how to create the ideal haircut or style for your clients. •Instruct and demonstrate classes in nail services such as manicures and pedicures, and esthetic skin care. •Interactive participation of technical skills on actual clients, while students develop the marketing and communication skills necessary to deliver the services requested by salon clients. Show less

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  Pizzazz Hair Design – USA

  Jan 2011 - Jan 2015

  Hair Stylist

  Provide excellent customer service Hair cutting for both male and female clients Hair coloring services highlights lowlights etc. Hairstyling includes blow-drying, thermal styles etc. Chemical services includes permanent waving, chemical straightening etc.

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  Empire Educational group

  Mar 2011 - now

  Educator

  Educating and training in contemporary and advance principles including hair coloring , hair cutting chemical application. Marketing and effective customer services.

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  Empire Education Group

  Dec 2020 - now

  • Executive Director

    Mar 2024 - now

  • Assistant Director

    Mar 2022 - now

  • Academic Manager

    Dec 2020 - now