Hailey Hill

Experience

• 

  Idaho Central Credit Union

  Jun 2017 - Aug 2018

  Teller

  Served customers with diverse banking needs including deposits and withdrawals while having a friendly approachBalanced currency, coins, and checks in cash drawers at ends of shifts and calculated daily transactions using computers, calculators, and adding machinesIdentified suspected fraud based on behavioral and transaction markers

• 

  The Church of Jesus Christ of Latter-day Saints

  Jun 2019 - Oct 2020

  Full-Time Volunteer Representative

  Served in leadership positions to inspire fellow volunteers by observing, encouraging, and providing feedback for 10+ monthsCreated Facebook advertisements to be shown in the New York City Metropolitan AreaDeveloped and administered social media training material in group settings of volunteers for online work during COVID-19 pandemicLaunched and oversaw 8+ Facebook pages for the purpose of teaching and engaging with those in the area

• 

  Jensen Family

  Apr 2021 - Dec 2021

  Nanny

  Instructed and assisted children in development of speech and understandingEngaged with and cared for children in parents' absenceMaintained set schedules for mealtimes, baths, and bedtimes

• 

  Pressed Floral

  Nov 2021 - now

  Created and directed a management team of 4 to identify needs of employees and improve experienceWorked closely with the founder and CEO to implement necessary changes that align with company vision Developed and led weekly training meetings with 15+ designers Supervised and trained a team of 12+ designersObserved the design of 120+ frames sent out to customers every week Conducted monthly meetings with 12+ employees to evaluate performance and set goals Implemented daily and monthly systems to aid in efficiency of frame production Handled customer inquiries and complaints professionally Designed 15+ frames weekly with great attention to detailCommunicated with customers about satisfaction of the productOrganized and verified 50+ frames on a weekly basisEnsured proper preservation and design of sentimental floral arrangements

  • Director of Product and Client Experience

    Feb 2024 - now

  • Head of Design

    Mar 2023 - Feb 2024

  • Design Manager

    May 2022 - Mar 2023

  • Designer

    Nov 2021 - May 2022