Sameh Teleb ,MBA

Experience

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  Premier Business Services-Kwik Kopy Egypt

  Feb 2008 - Sept 2009

  Accountant

  Managed daily accounting operations, including journal entries, reconciliation, and financial reporting, ensuring accuracy and compliance with company policies.Processed and monitored accounts receivable and payable transactions, including creating cash and visa receipts, ensuring timely and accurate recording.Handled the closing of all sales and deposits for multiple retail outlets, ensuring the accurate reflection of financial data in the general ledger.Prepared credit and debit memos in the AR module, facilitating smooth operations and resolving discrepancies efficiently.Monitored discounts and promotions to ensure compliance with company policies, minimizing financial discrepancies.Assisted with inventory adjustments across multiple warehouses, ensuring accurate stock levels and supporting operational continuity.Coordinated with the audit team to resolve pending issues, ensuring timely adjustments and maintaining financial integrity. Show less

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  Raya Distribution

  Sept 2009 - Sept 2013

  Operational Specialist

  Managed the entire operation cycle, ensuring efficient handling of Nokia Mobiles and IT product distribution across multiple locations.Coordinated order processing, inventory management, and product dispatch, optimizing workflow and reducing delays.Ensured timely and accurate entry of sales orders into the system, maintaining high levels of data integrity and process efficiency.Assisted in the development and implementation of operational procedures to enhance team productivity and support company goals. customer satisfactionCollaborated with the finance team to handle invoicing, credit notes, and payment tracking, ensuring smooth financial operations. Show less

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  Raya Holding for Financial Investments

  Oct 2013 - Nov 2018

  AR Operation Section Head

  Managed accounts receivable for a portfolio of 57 retail stores, ensuring timely collections and minimizing outstanding balances.Processed daily invoices and payments using Oracle & ERP system, maintaining accuracy and compliance with company policies.Conducted thorough account reconciliations, identified discrepancies, and implemented corrective actions to ensure accurate financial records.Prepared monthly aging reports, presenting findings to management and recommending improvements to enhance collection processes.Collaborated with sales and customer service teams to resolve billing disputes, reducing overdue payments and improving client satisfaction.Introduced an automated reminder system, resulting in a 45% reduction in delinquent accounts. Show less

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  Metra Computer Group

  Nov 2018 - now

  Sales Operations Manager

  Lead a team of sales coordinators, providing coaching, training, and performance evaluations to ensure high levels of productivity and engagement.Streamlined the sales coordination process, reducing turnaround times and improving team efficiency.Managed the day-to-day operations of the sales department, including order processing, customer service, and sales tracking.Collaborated with the sales team to develop and execute strategies that increased revenue.Analyzed sales data and provided insights to the sales team, helping them identify new opportunities and improve conversion rates.Acted as the main point of contact for key clients, ensuring their needs were met and maintaining a satisfaction rate.Process Optimization by Implemented new sales coordination workflows, reducing order processing time and improving communication between departments, resulting in increase in customer satisfaction.Sales Strategy Execution by Partnered with sales leadership to develop targeted sales strategies, which resulted in year-over-year increase in revenue and a growth in new client acquisition.Client Relationship Management by Acted as the primary liaison between key clients and internal teams, ensuring that client needs were addressed promptly and that high levels of customer satisfaction were maintained.Data Analysis & Reporting: Utilized CRM tools and sales data to track team performance, identify trends, and present actionable insights to senior management. This led to the adjustment of strategies that boosted quarterly sales.Collaborated with cross-functional teams, including marketing and customer service, to ensure alignment and optimize customer experience.Led continuous improvement efforts by automating workflows, reducing administrative tasks for the sales team, and improving productivity Show less