
Vitthal Tivarekar
Customer Service Specialist

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Skills
Strong communication and interpersonal skillAbility to function independently and in a teamZeal to work hard towards achieving goalsAbility to work effectively under tight schedulesBusiness planning and strategyBusiness/market analysisRelationship managementCorporate planning and strategyAirlinesCrmBusiness analysisRisk managementTrainingVendor managementBusiness strategyMarketing strategyStrategyMisAviationManagementTeam leadershipFinanceCustomer retentionOperations managementSalesLeadershipStrategic planningTalent acquisitionTeam managementHuman resourcesAbout me
INTERNATIONAL SALES, KEY ACCOUNTS & CUSTOMER RELATIONSHIP MANAGEMENT PERSONAL SUMMARY An energetic, driven and highly motivated professional who has a strong desire to succeed and possesses an ability to build positive working relationships with customers. Vitthal is someone with great experience and professional gravitas who clearly understands the operational and development needs of a business. He will always put the customer at the heart of everything he does, and is constantly focused on what is important to his clients. As a highly effective communicator he can quickly gain a grasp of a client’s strategic direction and requirements. He is confident that he has the skills, experience and ‘can do’ attitude to meet your expectations. Right now he is looking for an exciting and rewarding managerial career with an ambitious company.
Education

Ulyanovsk State Technical University
2013 - 2014Master of Business Administration (MBA)
University of Mumbai
2004 - 2007B. Sc. (Maths)
Purdue University
2022 - 2023Postgraduate Degree
Experience

IBM Daksh
Dec 2007 - Jan 2010Customer Service Specialist
Infosys BPM
Feb 2010 - May 2011Senior Customer Service Advisor.webp)
Satguru Travels Dubai (UAE)
Jun 2011 - Jun 2013GSA Manager
Sir H.N. Reliance Foundation Hospital & Research Centre
Mar 2014 - Feb 2016Patient Experience Executive
SAHYOG HOMES LIMITED
Mar 2016 - Dec 2019Customer Relations Manager
Pashmina Builders & Developers Pvt Ltd.
Jan 2020 - Mar 2023Senior Manager CRM
Inspira Realty
Mar 2023 - nowAGM MSME's Solutions & Experience (X Factor)
Dec 2023 - nowSenior Manager Sales & CRM I Industrial & Commercial | Inspira City - IIA Project
Mar 2023 - Dec 2023
Licenses & Certifications
- View certificate

How to Sell on Value, Not Price
LinkedInFeb 2023 - View certificate

Customer Experience (CX) Strategy: How to Design an Organizational Approach
LinkedInFeb 2023 - View certificate

Handling Outsourcing Issues
LinkedInOct 2023 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInFeb 2023 - View certificate

Sales Forecasting
LinkedInJan 2023 - View certificate

How to Support Colleagues from Underrepresented Groups
LinkedInJan 2023 - View certificate

Productivity: Prioritizing at Work
LinkedInFeb 2023 - View certificate

Sales Pipeline Management
LinkedInJan 2023 - View certificate

Improving the Value of Your Time
LinkedInFeb 2023 - View certificate

International Logistics
LinkedInDec 2022 - View certificate

Tips to Win Arguments and Influence Like a Lawyer
LinkedInJan 2023 - View certificate

How to Manage Lean Six Sigma Projects: Part II
LinkedInFeb 2023 - View certificate

Six Sigma: White Belt
LinkedInFeb 2023 - View certificate

Writing Formal Business Letters and Emails
LinkedInFeb 2023 - View certificate

Nano Tips to Sharpen Your Critical Thinking with Shadé Zahrai
LinkedInFeb 2023 - View certificate

Supply Chain and Operations Management Tips
LinkedInDec 2022 - View certificate

Critical Thinking and Problem Solving
LinkedInFeb 2023 - View certificate

Prevent Toxic Work Cultures as a Manager
LinkedInJan 2023 - View certificate

Public Speaking: Find Your Confidence
LinkedInFeb 2023 - View certificate

The Neuroscience of Office Politics and Team Leadership
LinkedInFeb 2023 - View certificate

Talking to Customers
LinkedInFeb 2023 - View certificate

The Seven Steps to Winning Others’ Support
LinkedInFeb 2023 - View certificate

Writing Customer Service Emails
LinkedInJan 2023 - View certificate

Being Positive at Work
LinkedInJan 2023 - View certificate

Salesforce: Sales Automation for Salespeople
LinkedInFeb 2023 - View certificate

Becoming Head of Sales: Developing Your Playbook
LinkedInJan 2023 - View certificate

Emotional Intelligence for Project Managers (Blinkist Summary)
LinkedInJan 2023 - View certificate

The Headspace Guide to Mindful Workdays
LinkedInFeb 2023 - View certificate

The Art of Leadership (getAbstract Summary)
LinkedInFeb 2023 - View certificate

Introduction to Business Analytics (2020)
LinkedInJan 2023 - View certificate

Accelerating Your Career with Personal Branding
LinkedInFeb 2023 - View certificate

One-Minute Habits for Success
LinkedInJan 2023 - View certificate

Diversity, Inclusion, and Belonging
LinkedInJul 2023 - View certificate

Leading and Motivating People with Different Personalities
LinkedInFeb 2023 - View certificate

Leading with a Growth Mindset
LinkedInFeb 2023 - View certificate

Project Management: International Projects
LinkedInFeb 2023 - View certificate

Nano Tips to Foster a Growth Mindset and Mental Agility with Shadé Zahrai
LinkedInFeb 2023 - View certificate

Best Practices for Managing Global Projects
LinkedInFeb 2023 - View certificate

Smart Teams (Blinkist Summary)
LinkedInJan 2023 - View certificate

Managing a Customer Service Team
LinkedInJan 2023 - View certificate

Working with Upset Customers
LinkedInJan 2023 - View certificate

Nano Tips for Finding Happiness Through Empathy with Shadé Zahrai
LinkedInJan 2023 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInJan 2023 - View certificate

Managing Your Sales Process
LinkedInJan 2023 - View certificate

Supply Chain Analytics Foundations
LinkedInDec 2022 - View certificate

Why Trust Matters with Rachel Botsman
LinkedInJan 2023 - View certificate

Strategic Business Analysis Essentials
LinkedInFeb 2023 - View certificate

Key Account Management
LinkedInJan 2023 - View certificate

International Business Foundations
LinkedInJan 2023 - View certificate

Customer Success Management Fundamentals
LinkedInDec 2022 - View certificate

Aligning Customer Experience with Company Culture
LinkedInJan 2023 - View certificate

Creating Lasting Habits
LinkedInFeb 2023 - View certificate

Six Sigma: Green Belt
LinkedInFeb 2023 - View certificate

Customer Service: Handling Abusive Customers
LinkedInFeb 2023 - View certificate

Customer Service Leadership
LinkedInSept 2022 - View certificate

OKRs to Drive Alignment, Autonomy, and Accountability in a Hybrid Workplace
LinkedInJan 2023 - View certificate

Strategies for Negotiation Nano Tips with Chris Croft
LinkedInJun 2023 - View certificate

Activating Culture to Produce Results and Connection in the New Remote Work Environment
LinkedInFeb 2023 - View certificate

Reconnect to Your Spark for More Happiness at Work
LinkedInJan 2023 - View certificate

Managing Logistics
LinkedInDec 2022 - View certificate

How to Create a Life of Meaning and Purpose
LinkedInJan 2023 - View certificate

How to Manage Lean Six Sigma Projects: Part I
LinkedInFeb 2023 - View certificate

Supply Chain Foundations
LinkedInDec 2022 - View certificate

Mistakes You Should Avoid at Work
LinkedInFeb 2023 - View certificate

Account Management: Maintaining Relationships
LinkedInJan 2023 - View certificate

Beginner Sales Nano Tips with Miles Croft
LinkedInFeb 2023 - View certificate

Transitioning from Manager to Leader
LinkedInFeb 2023 - View certificate

Managing Stress for Positive Change
LinkedInFeb 2023 - View certificate

Customer Service: Managing Customer Expectations
LinkedInJan 2023 - View certificate

How to Own a Room
LinkedInFeb 2023 - View certificate

The Eight Essential People Skills for Project Management (Blinkist Summary)
LinkedInJan 2023
Languages
- enEnglish
- frFrench
- hiHindi
- maMarathi
- guGujarati
- enEnglish
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