Lenka Baffour

Experience

• 

  Jamie's Italian

  Jan 2012 - Jul 2012

  Host

  I worked for Jamie's Italian in St Albans as a host and helped with running of general admin tasks such as checking/entering the invoices into the system, taking cash to the bank, preparing budgets for kitchen department and taking restaurant bookings over the phone.

• 

  Crystal Hotels London

  Aug 2012 - now

  As a Hotel Marketing Manager at Crystal Hotels, I am responsible for developing, implementing, and executing strategic marketing plans to attract and retain guests while enhancing the hotels' brand presence. My role includes overseeing all marketing activities, from digital campaigns to traditional advertising, to ensure the hotels' direct revenue targets are met. I work closely with operation and revenue management teams to create cohesive and effective marketing strategies. Additionally, I analyse market trends, track campaign performance, and manage the hotels online presence, including social media, email marketing, and the websites. Show less

  • Marketing Manager

    Jan 2019 - now

  • Marketing Assistant

    Mar 2013 - Dec 2018

  • Admin Assistant

    Aug 2012 - Feb 2013