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Miguel Matos

Miguel Matos

Followers of Miguel Matos462 followers
location of Miguel MatosLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Client Operations Delivery Analyst - @ Cisco

  • Education

    • ISEG - Lisbon School of Economics & Management

      2015 - 2018
      Bachelor's degree Management

    • ISEG - Lisbon School of Economics & Management

      2019 - 2020
      Postgraduate Studies Data Science and Business Analytics

  • Experience

    • NOS SGPS

      Mar 2009 - Jul 2017

      • Team Leader

        May 2013 - Jul 2017

      • Customer Service Agent

        Mar 2009 - Apr 2013

    • Multipessoal

      Jun 2018 - Mar 2021

      o Develop, maintain and publish business and financial reportso Financial overview and analysis of new business propositionso Business Intelligence support o Market and Competitive analysiso Sales and Gross Profit reporting and analysiso Costs and Profitability reporting and analysiso Business Intelligence and cross selling actions

      • Data Analyst

        May 2019 - Mar 2021

      • Junior Business Analyst

        Jun 2018 - Apr 2019

    • Cisco

      Apr 2021 - now

      • Installed Base Analyst

        Feb 2023 - now

      • Installed Base Analyst - Webhelp @Cisco

        Apr 2021 - Feb 2023

  • Licenses & Certifications