Myrna Hol

Myrna Hol

Allround Sales Employee

location of Myrna HolAmsterdam, North Holland, Netherlands

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  • Timeline

  • About me

    Product Owner at Shell Recharge Solutions Europe

  • Education

    • Varendonck College

      2003 - 2009
      VWO Economics & Management

      Activities and Societies: Student Assistent Atheneum

    • Vrije Universiteit Amsterdam

      2014 - 2016
      Master of Science (M.Sc.) Policy, Communication and Organization

      Activities and Societies: Student association EOS Premaster en Master Policy, Communication en Organization.

    • Hogeschool Zuyd (Maastricht, Heerlen, Sittard)

      2010 - 2014
      Bachelor of Business Administration (BBA) People and Business Management

      Activities and Societies: Young Professionals Oversees Bachelor People and Business Management

  • Experience

    • The Sting

      Nov 2010 - Jul 2012
      Allround Sales Employee

      Styling, Sales and Clothing Advice.

    • Relocation Africa (PTY) LTD

      Aug 2012 - Feb 2013
      Intern

      Relocation Africa is an African Mobility Service Company that assists individuals and corporate clients to settle their relocated families and employees into a new environment as efficiently as possible. They provide seamless professional destination services to enable expatriates to be effective employees as soon as possible.

    • House of KENT B.V.

      Sept 2013 - Feb 2014
      Intern

      Thesis - Focus on Sales SupportHouse of KENT Amsterdam gave the assignment to solve the following management problem: 'Which commercial policy does House of KENT Amsterdam need to develop and to implement in order to double the number of assignments, in the division Sales Support completed in the second year, in the third year?'

    • D-Drinks Benelux

      Jan 2014 - Aug 2015
      Promotions Associate

      As exclusive importer and distributor in the BeNeLux region, D-Drinks is a fully dedicated brand company for natural RTD beverages & snacks.Supplying all channels in the F&B industry, ranging from retail, wholesale, petrol, horeca, health&wellness, nightlife and an extensive network of independent clients.I was working here as a promotions associate and my main responsibilities were:* Having full responsibility for the whole event from start to finish;* Inventarising the stock needed for each event in the warehouse;* Preparing and managing the D-Drinks stand in stores and at festivals and events;* Promoting the specific drinks and inform people about the healthy benefits each product has. Show less

    • Van Gogh Museum

      Apr 2014 - Oct 2016
      Public Service Assistant

      The Van Gogh Museum makes the life and work of Vincent van Gogh and the art of his time accessible to as many people as possible in order to enrich and inspire them.I was working here as a public service assistant. My main responsibilities were:* Answering very various questions of tourists and visitors of the museum;* Giving information about the paintings and the background of Vincent van Gogh;* Sales activities in the museumshop;* Assisting the managers with putting together the planning and other matters within the personnel department. Show less

    • NewMotion

      Feb 2017 - Apr 2022

      - Management of the inventory;- Inventory reporting; - Responsible for the distribution of all orders;- Responsible for the return order process;- Partner management;- Creating forecasts methods;- Analyzing data and creating quality insights;- Managing day to day operation;- People management incl. personal development. • Responsible for the Planning & Logistics processes in the CRM, ERP and planning systems. • Establishing, maintaining and documenting the cooperation and agreements with the logistical partner.• Responsible for the stock management in the ERP system.• Accompany and coach the Planning & Logistics operators in their role and their daily responsibilities.• Analyzing and improving the Planning & Logistics processes in the ERP, CRM and planning systems. • Responsible for the planning and installation processes in the CRM, ERP and planning systems.• Maintaining and documenting the collaboration and agreements with installation partners. • Setting priorities for the fulfillment operators and distribute their tasks.• Accompany and coach fulfillment operators in their position.

      • Salesforce Administrator

        Mar 2021 - Apr 2022
      • Distribution and Inventory Manager

        Mar 2020 - Mar 2021
      • Planning and Logistics Coordinator

        Mar 2018 - Mar 2020
      • Fulfillment Coordinator

        Feb 2017 - Mar 2018
    • Shell Recharge Solutions

      Apr 2022 - now
      • Product Owner Customer Care

        Jul 2024 - now
      • Software Engineer

        Apr 2022 - Jun 2024
  • Licenses & Certifications

    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Jun 2023
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Oct 2020
    • Salesforce Certified Platform Developer I

      Salesforce
      Sept 2022
    • Kanban System Design

      Kanban University
      Nov 2021
    • OKR Coach

      1ovmany
      Oct 2022
    • Salesforce Certified Platform App Builder Certification

      Salesforce
      Sept 2021
    • Kanban System Improvement

      Kanban University
      Feb 2022
  • Volunteer Experience

    • Worked in an Animal shelter, Cape Town, South-Africa.

      Issued by Animal Rescue Center Uitsig on Aug 2012
      Animal Rescue Center UitsigAssociated with Myrna Hol