Heitor Hartmann, MBA-PMP

Experience

• 

  SLB

  Apr 2011 - now

  Responsible for manage Digital Solutions Team in Brazil on delivery activities of BRZ business take into consideration the costs, budget and resource planning. Work very close with Sales and Business Managers to ensure robust and detailed technical proposal to balance client expectation in terms of deliverables and cost/resource efforts to keep the project margins .Organize the delivery of Transition Service Projects to DELFI building a customized package of service depends on the client needs and focus on change management from on premises solution to DELFIEnsure a successful transition between on premises solution to Digital solution through a Transition Services standard methodology. Continue to reinforce the commitment to maintain the highest quality service to our customers.Keep the contribution margins of each service.Motivate the Digital Service team on bring new opportunities and collaborate with Sales Pipeline.Keep a mindset of PMI methodology.Promote the integration of Digital Service team and a strong synergy to leverage team motivation and knowledge sharing. Show less - Plan, schedule, design and assign work for the engineering team. Ensure timely completion of the project. - Identify and organize approaches to job responsibilities and solve problems that arise. Follow logical methodology in pursuit of solution. - Supervise, participate in and analyze the supervise by the team. - Makes independent studies, analyses, interpretations and conclusions to deliver answer products to customers. - Write documentation and technical reports explaining the adopted solutions, analyze and discuss results and draw conclusions. - Propose existing or potential problem areas to be investigated and possess the ability to offer solutions. Show less - Provide extended on-site support at client offices, maintaining a professional image at alltimes- Investigates, analyzes, resolves and prepares reports on moderate to complex client tickets viatelephone, email or on-site visits- Participates in Schlumberger software implementation projects at client sites- Maintains accurate status records for on-going projects and assists in forecasting, auditing,planning and invoicing- Develops, implements and documents best practice policies and procedures for new projects orinitiatives- Proactively visits clients to discuss software related issues, including defects, workarounds andemergency fixes, providing information detailing the history, resolution, and status Show less

  • BRZ Digital Solutions Delivery Manager

    Nov 2020 - now

  • BRZ Solution Delivery Lead

    Jul 2018 - Oct 2020

  • Engineering Solution Technical Lead

    Aug 2016 - Jun 2018

  • Petroleum Engineering Business Owner

    Aug 2015 - Jul 2016

  • Engineering Coordinator & Reservoir Engineer

    Feb 2014 - Jul 2015

  • Reservoir Engineer

    Apr 2011 - Jan 2014