Kaitlin Nelson

Experience

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  Academy of Dance Arts

  Aug 2013 - May 2016

  Dance Instructor

  >Adapting curriculum to different learning styles of students>Fusing dance exploration and environmental awareness with dance technique >Setting up clear communication channels between parents, students, and myself

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  Academy of Dance Arts

  Aug 2013 - May 2014

  Administrative Assistant

  >Operating online enrollment system>Collecting and recording financial transactions>Assisting customers in person and over phone

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  Forrest Staffing Solutions

  Sept 2016 - Apr 2017

  Office Administration and Guest Services

  >Answering and transferring phone calls, scheduling meetings, receiving visitors and clients (Etstée Lauder, Glenwood Management, Caplin & Drysdale Lawfirm)>Working help desk at fundraising event at Lincoln Center and the Business for Social Responsibility Conference >Providing guest services at the New York Wine Experience Expo

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  Overland Entertainment

  Oct 2016 - Dec 2016

  Guest Relations

  >Problem solving ticketing issues on the spot >Directing patrons and answering questions

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  Flywheel Sports

  May 2017 - Mar 2020

  Studio Coordinator

  >Assisting Studio Manager in general day-to-day operations of the studio and provide timely feedback on all studio issues>Providing the highest level of hospitality and customer service to all guests, in person, on the phone, or by email>Ensuring the studio and overall facility remains immaculate at all times, including the office, the bathrooms, and the work out rooms >Giving tours to first time guests and potential guests, and making an effort to remember every single guest who walks in the door to make them feel like regulars Show less

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  Legacy Dance Championships

  Feb 2020 - May 2021

  Stage Manager

  -Greeting and communicating with studio directors and dancers-Updating the company social media page for the duration of the event-Maintaining show schedule -Insuring safety of competitors-Assisting in organizing award ceremony-Maintaining cleanliness on stage

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  County Line Stables, OKC

  Jan 2021 - now

  Social Media Director

  -Designing and maintaining social media presence for County Line Stables, OKC-Providing a clear line of communication between customers and owner-Engaging with social media pages in the same industry (equine/travel/etc.)