Jared Dusky

Experience

• 

  Wesleyan Senior Living Retirement Home

  Apr 2009 - Aug 2012

  Assistant Information Specialist

  • Maintained and repaired computers, laptops, and thin clients• Performed networking via in-house connections while collaborating with server room• Solved printer, copier, and Bizhub problem-solving and performed routine maintenance for employer and residents• Maintained telecommunication system• Ran telecom reports• Installed and configured Wireless Access Points

• 

  Kent State University

  May 2013 - Dec 2013

  • Maintain, repair, and reimage computers and laptops• Diagnose software issues• Install hardware for employees• Provide technical support to employees, professors and students• Train new student hires• Supervise employee office relocation • Maintain, repair, and reimage computers and laptops• Diagnose software issues• Install hardware for employees• Provide technical support to employees, professors and students• Train new student hires• Supervise employee office relocation

  • Student Tech Analyst

    Oct 2012 - Dec 2013

  • Internship

    May 2013 - Aug 2013
• 

  MCPc

  Dec 2013 - Jan 2017

  • Manage multiple projects simultaneously• Invoicing of projects based off of SOW agreements• Host weekly client meetings while creating meeting agendas and meeting minutes• Hold client kickoff meetings to assure all personnel are aware of the project requirements and milestones• Creation of project documentation such as change control requests and executive summaries• Review SOW and WBS documentation for project implementation• Coordinate project scheduling for client requirements Show less

  • Project Coordinator

    Jun 2016 - Jan 2017

  • Project Support Specialist

    Mar 2015 - Jun 2016

  • Desktop Support Technician

    Dec 2013 - Mar 2015
• 

  ASMGi

  Jan 2017 - Oct 2019

  Project Manager

  •Coordinate and manage infrastructure and application changes for over 50 clients •Assignment of resources to client project requests •Provide SOC audit documentation and sampling to auditors for clients •Coordinate and schedule regular disaster recovery tests •Hold internal meetings to discuss upcoming projects and application changes •Manage all client access requests •Manage all client on-boarding requests •Hold monthly CAB meetings with clients to review current projects and requests while understanding and relaying future requests to the technical team •Generate reporting from open ticketing system to review with clients on a bi-weekly schedule •Manage and coordinate security remediation for over 50 clients on a weekly basis Show less

• 

  Sherwin-Williams

  Oct 2019 - now

  Project Manager