
Kalpesh Meshram
Engineer Deskside Support

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Skills
DnsActive directoryServersVmwareWindows serverClusterSolarisTroubleshootingNetworkingDisaster recoveryItilData centerIt service managementVirtualizationInfrastructureDomain name systemAbout me
Experienced Technical Lead with a demonstrated history of working in the information technology and services industry. Strong engineering professional skilled in Domain Name System (DNS), IT Service Management, Servers, Windows Server, and Data Center.
Education

Nagpur University
2000 - 2003B.A Arts
Experience

Progressive Infotech Pvt. Ltd.
Sept 2004 - Sept 2007Engineer Deskside SupportHandling Corporates Customer for HP server and support.Handle the DGS & D project of HP and Indian Judiciary Project.

Institute of Management Technology, Nagpur
Sept 2007 - Dec 2007System AdminstratorHandling IT infrastructure and IT support for the organization

Wipro
Dec 2007 - Dec 2009Engineer Server MangementFES Sector MNC, Nagpur Plant

Mphasis
Jan 2010 - May 2015Lead Infrastructure EngineerWorking in Data Centre operations-WintelManaging their infrastructure remotely.Providing solutions for windows server Active Directory, network, DNS (break-Fix) issues, Microsoft MSCS clusters, VERITAS Cluster basic configuration and VERITAS Netbackup.Resolving Issues related to Active directory, DNS, Performance, Setup and Back up.Managing new Windows server builds, and also patching the servers as part of release management.Resolving issues pertaining to Windows servers that are occurring to the client and responsible for RCA (root cause analysis).In case of outages restore normal services as soon as possible and minimizing the impact of incidents on the business. Preventing service disruptions and outages.Also coordinating with the change management team (CAB-change advisory board) to implement changes. Troubleshooting remotely using DRAC, ILO and KVM.Monitor and review infrastructure changes raised through BMC REMEDY by coordinating with IT&S senior managementCoordinating with different vendors like HP/DELL, EMC, Vmware, etc Identify gaps between the application teams and vendors, and resolve issues pertaining to Windows and Hardware.Supporting a huge environment of over 2500 servers plus around 1000 virtual machines (Vmware hosted).Exposure to data centre management, Disaster recovery testing and implementation, coordinating with onsite team and identifying the gaps.Involved in transitioning the project from onsite and delivering KT to the offshore team.Experience in team management, Guiding and mentoring Level 1 engineers and Trainees in enhancing their knowledge and performance levels.Participate in business and detailed technical discussions at all levels and in all departments of the customer’s organization to support the selection of Client/vendor. Show less

Cognizant
Jun 2015 - May 2022Technical LeadVirtual Infra Management - VMware vSphere, vCloud Director, vCAC & Windows Servers.

Mindtree
May 2022 - Jan 2023Tech Lead
LTIMindtree
May 2022 - nowIncident Management, O365 support, Azure, Project Management
Senior System Specialist
Apr 2023 - nowTechnical Lead
May 2022 - Apr 2023
Licenses & Certifications
- View certificate

VMware Certified Professional 6.5 – Data Center Virtualization
VMwareOct 2018 
ITIL
ITIL Certified
CCNA
Cisco
MCSA
Microsoft
JNCER
Juniper Networks- View certificate

Microsoft Certified: Azure Administrator Associate
MicrosoftMay 2019
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