Francisca T

Experience

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  Liberty Mutual Insurance

  Aug 2011 - Aug 2015

  Business Analyst/ Scrum master/ Project Coordinator

  Facilitate Scrum and Kanban ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) for the claim automation teams.Remove impediments and ensure the teams adhere to agile best practices.Gather, document, and analyze business requirements specific to the insurance project from stakeholders.Translate business requirements into detailed user stories and acceptance criteria for the insurance project.Collaborate with development teams to ensure requirements for the insurance project are understood and met.Monitor team performance and progress on the insurance project, providing regular updates to stakeholders.Foster a collaborative and high-performing team environment. Show less

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  Air France

  Aug 2015 - Aug 2017

  Project Manager/ Scrum Master/IT Audit-GRC specilaist

  Successfully led 3 cross-functional teams as both Project Manager and Scrum Master on Ethiopian Airline reservation system upgrade project.Audit IT Systems: Conduct audits of IT systems to ensure they are secure, efficient, and compliant with industry standards and regulations (e.g., SOX, GDPR, HIPAA).Governance: Establish and maintain frameworks for IT governance to ensure that IT decisions align with business goals and comply with policies.Risk Management: Identify and assess IT-related risks and ensure there are appropriate controls in place to mitigate them.Compliance Monitoring: Ensure ongoing compliance with regulatory requirements and industry standards, as well as internal policies.Control Implementation: Recommend and help implement controls to manage risks and improve system security.Reporting: Provide reports and insights on the effectiveness of IT governance, risk management, and compliance programs to stakeholders.Facilitated daily stand-ups, sprint planning, and retrospectives, ensuring seamless communication and collaboration across geographically dispersed teams.Implemented agile best practices and Kanban methodologies to improve the efficiency and delivery timelines of the airline’s IT infrastructure upgrades.Coordinated with stakeholders from various departments, including operations, IT, and customer service, to gather and prioritize requirements for the project.Managed the project timeline, budget, and resources, ensuring the project was delivered on time and within budget while meeting all quality standards.Introduced and managed a transparent backlog system, enhancing visibility and alignment on project priorities and progress among all stakeholders.Conducted regular risk assessments and implemented mitigation strategies to handle potential disruptions and ensure project continuity. Show less

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  Chase

  Oct 2017 - Sept 2020

  Sr Scrum Master/IT Project Manager/ Security-Risk Analyst

  • Providing expert guidance and coaching to 7 cross-functional teams engaged in various projects including data migration, server build, software as a service (SaaS), portals, and new application development.• Mentoring Scrum Masters and Product Owners on agile principles, values, and best practices, empowering them to effectively lead their teams.• Implementing key agile metrics and dashboards to track team performance and identify areas for improvement, driving continuous process enhancements.• Appling Kanban methodologies to facilitate flow and visualization of work for Kanban teams, optimizing throughput and cycle time.• Conducted workshops, training sessions, and knowledge sharing activities to enhance team effectiveness and promote agile best practices tailored to both Scrum and Kanban teams.• Collaborating with senior management and key stakeholders to align agile strategies with overarching business goals, driving sustainable growth and fostering a culture of continuous learning and development.• Conducting regular assessments and evaluations to identify areas for improvement, implementing tailored agile practices and frameworks to optimize team performance and efficiency.• Identified and addressed impediments to team progress, fostering a culture of continuous improvement and collaborationRisk Assessment: Conducting thorough assessments to identify potential security vulnerabilities in the company's systems and processes.Risk Mitigation: Developing strategies and recommendations to mitigate identified risks, such as implementing security controls.Monitoring: Continuously monitoring systems for any suspicious activities or vulnerabilities, using tools like intrusion detection systems.Incident Response: Assisting in responding to and managing security breaches or incidents.Compliance: Ensuring that the company complies with relevant security regulations, frameworks (e.g., NIST, ISO 27001), and standards. Show less

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  Chevron

  Aug 2021 - Sept 2023

  - I am an Agile Coach/Sr Scrum Master, i coach and support multiple software teams and Organizations on how to use Agile principles and the different Frameworks yo build and release mulitple IT Project across the Organization. Teams of IT experts, Data analyst, DevOps engineers, Architects , UI designers to build different projects like Cloud Data Migrations project, Web App , Moble App etc, where we were moving from one Cluster to multiple Clusters using AWS (DynamoDB)for Security, Scalability, Efficiency and Cost Management .-As a Project Manager for Chevron Corporation I was Managing the Infrastructure Upgrades on Energy Storage Solutions to enhance Stability, Reliability and Efficiency of the Solution, IT Data Migration project, Web & Mobile Application projects and Upgrades ,effectively engaged from Initiating stage of the planning to Closing and gather lessons learned, continuous improvement / Feedback loops.- I facilitate Organizational pre- PI Planning, Increment Planning, Inspect and Adapt, Scrums of Scrums , Problem-solving workshops, and most importantly Continuous Learning and Relentlessly Improving as we go, not forgetting Innovation and Adaptation Coaching. - I help different teams and departments to identify their potential Risks/Blockers/ Impediment.-Supporting ,Coach, Mentoring, Negotiating with Stakeholders and Teams to follow the process of Initiation, Planning, Execution, Monitor,Control ,Closure and Capturing every lesson learned . Putting in place Project Report/Documentation, Risk ,Scope, project Dateline and Budgeting.Coaching my Team on the Values , Principles, Practices of Agile/Scrum/Kanban/SAFe methodology, while facilitating Ceremonies, inviting the right participants and put into Consideration the team Geographically diversity, making sure everyone is Valued and respected an Environment of Trust, Collaboration, Teamwork , continuous Learnning , no finger pointing and We Relentless Improvement as a Team. Show less

  • Sr Scrum Master/ I TProduct Ownership/Agile Project Manager

    Aug 2021 - Sept 2023

  • Sr Scrum Master/ Agile Coach/Sr ProductOwnership/ Agile Project Manager

    Aug 2021 - Aug 2023

  • I T Product Owner/ Sr Scrum Master

    Aug 2021 - Aug 2023
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  Houston Methodist

  Jul 2023 - Dec 2024

  In the healthcare industry, a Product Owner (PO) or Product Manager (PM) plays a critical role in ensuring that products (such as software applications, medical devices, or health management systems) meet the needs of stakeholders, comply with regulations, and contribute to improved patient outcomes. Here are some key responsibilities:### 1. **Understanding Healthcare Regulations and Compliance:** - Ensure that the product complies with healthcare regulations such as HIPAA in the U.S., GDPR in Europe, or other relevant regulations globally. - Work closely with legal and compliance teams to integrate necessary safeguards into the product.### 2. **Stakeholder Engagement:** - Engage with various stakeholders, including healthcare providers, patients, regulatory bodies, and internal teams to gather and prioritize requirements. - Understand the needs and challenges of end-users, such as doctors, nurses, administrators, and patients.### 3. **Product Vision and Strategy:** - Develop a clear product vision that aligns with organizational goals and market needs. - Create a product roadmap that prioritizes features and improvements based on their value to the business and users.### 4. **Collaboration with Cross-functional Teams:** - Work closely with development, UX/UI, and quality assurance teams to ensure that the product is built to specification and is user-friendly. - Facilitate communication between technical teams and non-technical stakeholders to ensure everyone is aligned on product goals.### 5. **Managing the Product Backlog:** - Prioritize the product backlog based on input from stakeholders and data-driven insights. - Define user stories, acceptance criteria, and work with the development team to ensure that features are delivered on time and meet quality standards.### 6. **Data Security and Privacy:** - Ensure that the product incorporates robust data security and privacy measures, protecting sensitive patient data. Show less As a Security-Risk Analyst , identifies, assesses, and helps mitigate security risks within an organization. I focus on protecting sensitive data and systems from cyber threats and ensuring compliance with security regulations are met and on time.Also as an IT Audit - Governance, Risk, and Compliance (GRC) Specialist focuses on ensuring that an organization's IT systems and processes comply with regulations and internal policies while managing risks related to IT operations. Their role often bridges the gap between IT, governance, and compliance. Show less

  • Technical Product Owner/ Product Manger

    Sept 2023 - Dec 2024

  • IT Project Manager/ Security-Risk Analyst/ IT Audit-GRC Specialist

    Jul 2023 - Dec 2024