Xena Byrne

Experience

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  Alto Packaging Limited

  Jan 2006 - Dec 2006

  Receptionist

  Answering the telephone.Screening and diverting phone calls appropriately.Checking all Invoicing and forwarding to the correct person for payment.Minute taking.Create documents, letters and forms as required by the General Manager and Logistics Manager.Updating all files as requested.General Office Administration.Purchasing office products and maintaining the office products cupboard.Health & Safety.

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  Sigma NASC

  Jan 2007 - Nov 2007

  Office Administrator

  Responsible for the maintenance of several filing/folder systems.Responsible for the maintenance and development of an effective computer/data system for the administration of the NASC processes.Assist and support the Team Leader and Client Service Coordinators in all residential care functions.Establish and maintain strong relationships with both internal and external customers for the administration of the NASC service.Management of invoices for revenue, including reconciliation and reimbursement of Flexible Funding.Management of accounts payable, petty cash and recording of expenditure.Weekly/monthly reporting of actual and projected service budget expenditure, including Critically Medically Ill (CMI) patients.Administration for residential care services in a timely and accurate manner, in co-operation with administrative staff.Processing of all client information to the residence of choice within required time frames.Demonstrate a high level of commitment to the understanding of the Company’s Health and Safety Management System by ensuring everyone is familiar with all policies and procedures as they affect their working environment.Preparation of the DHB/Ministry of Health quarterly reports.The preparation and collation of all statistical information (including residential placements and occupancy, Maori, Pacific, Community, workload analysis, quality survey and audit results, client numbers, reviews, agency transfers, referrals and eligibility) ensure accuracy and timeliness, on a monthly, quarterly and ad hoc basis.Organise all training required for Health & Safety.Systematically identify and assess hazards within the working environment and take all practical steps to control those hazards.Report all incidents including near misses as required.Receiving referrals, entering new/existing clients into the database and tracking sheets, and coordinating appointments with clients/families.Diary management for 5+ Service Coordinators/Field Officers. Show less

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  Bilfinger Berger Services

  Jan 2008 - Jun 2010

  Establish and maintain strong relationships with staff and subcontractors.Receive scheduled jobs from the client, analyse the situation and allocate servicemen and subcontractors in a timely manner.Monitor and prioritise work loads for servicemen and subcontractors.Data entry job details for servicemen and subcontractors.Cost jobs that were carried out by servicemen and subcontractors.Creating and implementing effective processes to improve the running of the business unit.Create, monitor and update rosters for the Sewer Department.Monitor annual leave roster/spreadsheet for the Sewer Department.Monitor volume of HCB (House Connection Branch) Van jobs and attendances.Liaise with subcontractors and receive quotes for major works required in the Sewer Department.Receive customer compliments and complaints, then dealing with them in an appropriate manner.Ensure key performance indicators (KPI’s) are being met in all areas of the Sewer Department.Establish and maintain strong relationships with both internal and external customers .Monthly reporting of job volumes and KPI’s for the client.Respond to and resubmit any rejected jobs from the client.Follow up all requests regarding emergency and scheduled sewer work for the client.Notify the client of any further works required.Training servicemen how to use PDA’s and Mobile Field Computer systems effectively and efficiently.Systematically identify and assess hazards within the working environment and take all practical steps to control those hazards.Demonstrate a high level of commitment to the understanding of the Company’s Health and Safety Management System by ensuring everyone is familiar with all policies and procedures as they affect their working environment.Report all incidents including near misses as required. Show less Supervise administration staff.Training administration staff.Organise and delegating workloads.Establish and maintain strong relationships with staff.Demonstrate a high level of commitment to the understanding of the Company's Health and Safety Management System by ensuring everyone is familiar with all policies and procedures as they affect their working environment.Systematically identify and assess hazards within the working environment and take all practical steps to control those hazards.Report all incidents including near misses as required.Medical liaising, making sure all employees have their annual vaccinations and medicals.Organise and effectively carry out Emergency Evacuation Drills.Receive customer compliments and complaints, then dealing with them in an appropriate manner.Establish and maintain strong relationships with both internal and external customers .Monthly and Quarterly reporting of job volumes and KPI’s for the client.Maintaining field computers.Liaising with IT department when necessary.Computer administration within the Wellington office.Creating Purchase Orders and update when/if necessary.Producing debtor invoices.Monthly financial reporting to the company accountant, including work in progress reports.Receive jobs from the client, analyse the situation and dispatch servicemen in a timely manner.Cost jobs that were carried out by servicemen.Create daily worksheets for subcontractors.Organise all training required for Health & Safety, driver licensing, and any other courses requested for employees.Creating and implementing effective processes to improve the running of the business unit.Fleet management.Carry out stock take and reporting to the company accountant.Assist with audits undertaken on servicemen. Show less

  • Sewer Department and Program Works Coordinator for Yarra Valley Water Contract

    Jul 2009 - Jun 2010

  • Contracts Administrator

    Jan 2008 - Jul 2009
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  Simonds Homes

  Jun 2010 - Jul 2011

  Customer Relationship Coordinator

  In this role I was the main contact for clients building their home. I would manage the clients file and coordinate it's progression through the building process from contract through to handing over the keys. To ensure a smooth delivery of each home, I maintained accurate and appropriate documentation for all files, as well as established and maintained strong relationships with both internal and external customers.

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  Overseas

  Jul 2011 - Oct 2011

  Explorer

  Traveled through North and Central America.

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  APP Corporation Pty Ltd

  Nov 2011 - Sept 2013

  Project Coordinator

  In this role I managed all administrative and business support activities for senior management staff and all project team members; including diary, travel and calendar management, claims, expenses and credit card reconciliation. I assisted in the administration of all contract requirements, including Extension of Time (EOT’s), progress payments, Request for Information (RFI’s), variation register and documentation, scope change register and documentation, authorities, and reports for the client and stakeholders. I maintained strict confidentiality when dealing with sensitive information and provided full support in production of major project proposals. Show less

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  Jemena

  Sept 2013 - Jul 2020

  Project Management Officer

  In this role I provided national property project coordination and management. I assisted with the preparation and execution of tenders. I coordinated and managed project procurement, budgets and contractor management. I consistently engaged with internal stakeholders from Executive Management to office staff to field staff, and external stakeholders from construction contractors to specialist consultants. I monitored and collated workstation and space utilisation data to assist with space planning, occupancy tracking, relocation management and scenario planning. Show less