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Emily Bain

Assistant Manager

537 followers

New Plymouth, Taranaki, New Zealand

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Timeline
About me
Skilled Sales and Relationship Manager
Education
- Trinity College London
  -
  Speech and Drama Grade 7
- Victoria University of Wellington
  2009 - 2011
  Bachelor of Design Innovation Industrial and Product Design
  Activities and Societies: to develop original, useful and meaningful products that enrich our daily lives. Throughout the degree, Design Innovation encouraged me to take an experimental approach to design that encouraged creative and thoughtful design solutions.While developing the skills and knowledge that the industry currently demands, I leant to develop original, useful and meaningful products that enrich our daily lives and explored the complex social and cultural considerations that go into creating good design. I also looked to study human experience, behavior, needs and desires and… Show more Throughout the degree, Design Innovation encouraged me to take an experimental approach to design that encouraged creative and thoughtful design solutions.While developing the skills and knowledge that the industry currently demands, I leant to develop original, useful and meaningful products that enrich our daily lives and explored the complex social and cultural considerations that go into creating good design. I also looked to study human experience, behavior, needs and desires and designed products to respond to them. Show less
Experience
- Ozone Coffee Roasters
  Jan 2013 - Dec 2014
  Assistant Manager
- Bakers & Roasters
  Jan 2015 - Jan 2016
  Assistant Manager
- Seven Seeds Coffee Roasters
  Jan 2016 - Dec 2016
  Barista
- Ozone Coffee Roasters
  Jun 2017 - Jun 2023
  I lead our Sales & CRM team to achieve the highest standards of customer service, establish and develop valuable relationships and make a significant contribution to the growth and evolution of the ‘Ozone Family’ and endorse our company-wide DNA. By championing the company culture of Ozone Coffee Roasters through the whole team, we have enhanced supplier relationships, created new business channels, professional networks, and a wider client base. In doing so, we ensure brand integrity, credibility and market position. Show less I have played a significant role in the growth of Ozone Coffee Roasters in both a local and International market.• Actively engage with new business leads both proactively and through new enquiries to ensure both achievement of budget and sales strategies. Establish and develop valuable relationships, which have lead to the growth and evolution of our Ozone family.• Provide information and support to clients and assist our Client Relationship Management Team to achieve the best possible experience for all clients and maximise all sales opportunities.• Coordinate client-related activities with other departments such as; Training Sessions, Machine Installations/Services, Quoting/Invoicing and payments.• Champion the company culture of Ozone Coffee Roasters through all sales & new business channels as well as within the wider client base. • Actively engage with the wider UK barista & hospitality community and coffee industry by attending and participating in events, competitions and specialty coffee training opportunities. Show less
  - NZ Account Manager
    Jan 2022 - Jun 2023
  - UK Sales Manager
    Oct 2019 - Jan 2022
  - UK Sales Coordinator
    Jun 2017 - Oct 2019
- Murphy & Landrigan
  Jun 2023 - Feb 2025
  Practice Manager
Licenses & Certifications
- Xero Advisor Certified
  Xero
  Jan 2023
- SCA Barista Skills - Professional
  Specialty Coffee Association
  Jun 2018

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