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Joao Melo

Joao Melo

Telemarketing Operator

Followers of Joao Melo518 followers
location of Joao MeloLondon, England, United Kingdom

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  • Timeline

  • About me

    Digital Marketing Freelancer and entrepreneur

  • Education

    • Middlesex University

      2012 - 2016
      Bacherol degree of International Tourism Management with Spanish International tourism management

    • Universidad de Málaga

      2014 - 2015
      Erasmus+programme Business Management/Social Studies

    • Middlesex University

      2016 - 2017
      Master of Arts - MA e-Marketing and Social Media

  • Experience

    • Portugal Telecom

      Oct 2007 - Feb 2009
      Telemarketing Operator

      I have worked as a Telemarketing Operator, my duties included to retain customers and to sell different broadband services products via the phone.

    • Amazon

      Dec 2012 - Sept 2014
      Warehouse Worker

      Recruited in a peak seasons for Amazon as a temporary worker. My duties included receiving items, scanning, picking and packing following the rules of health and safety.

    • La Cala Golf SPA and UMA university

      Sept 2014 - Sept 2015
      International Receptionist and Erasmus+ Programme

      I have worked as International Receptionist at La Cala resort and I have studied at the University of Malaga (UMA) as part of the Erasmus+ programme.

    • First Contact, Temptribe, Catapulk...

      Oct 2015 - Jul 2016
      Hospitality Working

      Undertaking roles (Oct 2015 - ongoing) for several agencies such as steward, crew member, event and host.

    • Infinitum Education

      Jan 2017 - Jul 2017
      Social Media Intern

      Conducted marketing research and competitor data. Assisted in designing and implementing the social media strategy to raise brand awareness. Performed social media analysis and set metrics.

    • Freelance

      Jun 2017 - now
      Digital Marketing Freelancer

      Working on designing, executing and developing marketing campaigns. Identifying and defining new opportunities and problems. Advising on how to increase brand awareness.Current Project: Paraná Solar

    • Concept Care Solutions Ltd & Dolphin Care

      Apr 2018 - Apr 2019
      Digital Marketing Intern

      Recruited for developing the online presence of the company in coordination with business objectives. I have performed keyword research and I have learnt from data analysis and marketing research to discover new opportunities. Designed and implemented strategies by using a range of techniques. Monitored company website via CMS and social media platforms using listening tools. Connected B2B and B2C target audiences between existing and new channels.

  • Licenses & Certifications