Graham Parker

Experience

• 

  McDonald's

  Sept 1997 - Nov 2003

  Running the shift ensure great customer service, with high quality food being sold, cashing up, opening/closing of store, Emergency key holder for the store, ordering of stock, end of month inventory counting, Rota building for employees, cashing with Securicor, monthly meetings with Franchise, running crew member of the month scheme to boost morale with employees, Running the shift ensure great customer service, with high quality food being sold, cashing up, opening/closing of store, Emergency key holder for the store, ordering of stock, end of month inventory counting, Rota building for employees , Leading the team I was put in charge of coordinating either in the kitchen or serving while maintaining high level of customer service. Working as a cashier, customer care, working in the kitchen cooking and preparing food, working in the dining area cleaning and interacting with customers ensuring a great customer service experience

  • Second Assistant Manager

    Jul 2001 - Nov 2003

  • Shift Manager

    Feb 2000 - Jul 2001

  • Floor Manager

    Feb 1999 - Feb 2000

  • Crew Member

    Sept 1997 - Feb 1999
• 

  Wilson James

  Nov 2003 - Apr 2014

  Day to day running of all security personal on site, ensuring all manning gaps are covered, working with the Control Room team monitoring CCTV, incident responding, incident managing with the Fire Response Officer to bring the incident to a conclusion as quick as possible or if more assistance is need working closely with the Emergency Service coordinating security staff to assist in anyway possible, incident report writing, daily briefings held with Controllers and Fire response team, daily briefing with the Duty Facility Management team, organising security for Adhoc events such as Children in Need, Comic Relief, Security for guarding shows such as Strictly Come Dancing, Jools Holland show, Johnathan Ross show plus many more, Show less

  • Duty Security Manager

    Apr 2010 - Apr 2014

  • Team leader

    Feb 2008 - Apr 2010

  • Security Officer

    Nov 2003 - Feb 2008
• 

  Mitie

  Nov 2003 - now

  • Mobile Response Team Leader

    Jan 2025 - now

  • Security Shift Manager

    Mar 2021 - now

  • Security

    Nov 2003 - Jan 2025
• 

  First Security (Guards) Ltd

  Apr 2014 - Jun 2014

  Duty Security Manager

  Day to day running of all security personal on site, ensuring all manning gaps are covered, working with the Control Room team monitoring CCTV, incident responding, incident managing with the Fire Response Officer to bring the incident to a conclusion as quick as possible or if more assistance is need working closely with the Emergency Service coordinating security staff to assist in anyway possible, incident report writing, daily briefings held with Controllers and Fire response team, daily briefing with the Duty Facility Management team, organising security for Adhoc duties if and when required by the client Show less

• 

  First security

  Jun 2014 - Mar 2021

  Security Shift Manager

  Day to day running of all security personal on site, ensuring all manning gaps are covered, Monitoring CCTV and responding too intruder alarm activations, incident responding, incident managing with the Response Officers to bring the incident to a conclusion as quick as possible or if more assistance is need working closely with the Emergency Service coordinating security staff to assist in anyway possible, incident report writing, daily briefings held with response team and Security team, organising security for Adhoc events such as important alarm monitoring faults where a officer will need to patrol area affected, Audience Screening for shows, Show less