Safwan Aboobacker

Experience

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  Spanningtree Network Solutions - India

  Jul 2009 - Dec 2010

  Network Engineer
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  ACT FIBERNET

  Mar 2011 - Feb 2012

  Network Engineer - NOC
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  Emirates Link Maltauro llc.

  Jul 2012 - Mar 2013

  IT Engineer
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  Weatherford

  Jun 2013 - Oct 2015

  IT Support Officer - Rig Operations
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  Meydan Group

  Feb 2016 - Dec 2020

  System Administrator

  Provided support in resolving technical issues related to systems, software, network drives, websites, and hardware.Administered print servers by installing and uninstalling printers, resolving errors, and updating printer drivers.Proficient in Active Directory management, including the creation and administration of various accounts types and mailbox management.Managed the creation and administration of shared folders on the file server.Performed the regular updates on the server.Part of the mailbox migration team from On-Prem exchange to O365.Managed Installation of VMware ESXi Hypervisor and vCenter server.Managed IT Assets using the Manage Engine ITSM Tool. Show less

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  Nakheel

  Jan 2021 - Nov 2024

  Infrastructure Engineer

  Managing On-Prem and Office 365 Exchange Server in a hybrid environment.Skilled in mailbox management, migrations, and handling permission-related tasks.Experienced in managing Azure Entra ID, self-service password reset, multi-factor authentication, conditional access policies, and Azure reservations.Expert in PowerShell scripting for automating tasks such as bulk user/mailbox account creation, disabling accounts, and revoking multiple group memberships etc.Managed Teams Telephone access, guest access, created Teams meeting policies, set up call queues, and configured SIP phones.Device Management using the Microsoft Intune portal.Office 365 License management of Azure Entra ID users.Experienced in implementing Azure AD connect for hybrid environment.Proficient in managing AD DS, DNS, DHCP, GPOs and ADFS server. Deployed VMs in Azure Cloud using the Golden Image and ARM Template.Worked on Azure Entra ID app registration, authorization and permissions.Used Terraform for provisioning Azure resources by integrating with DevOps.Performed server patching, troubleshooting, and resolving patching issues.Handled System/Infrastructure related ITSM tickets using the BMC ServiceHub Tool. Show less