Nabeel Akhtar

Experience

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  DTS, Inc.222012

  Dec 2011 - Feb 2012

  Customer Support Executive

  - Generate Sales- Achieving Targets- Maintain good Relations with international customers.

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  International Service Check

  Jan 2012 - Apr 2014

  Mystery Shopper

  - Visit specific Outlets assigned by the Principals- Check their services like: Quality of Product Staff attitude Quality of Service HygieneSome other duties: Make Purchases Write Reports File Reports

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  Cambridge garment industries

  Feb 2012 - Jan 2014

  Assistant Manager (Retail)

  Sales Team LeadingLiaison with Head Office on day to day issuesOperations behind the counter Preparation of daily sale report Preparation of daily inventory report Cash management Store administration Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Effective store merchandising Maintain customer complaints and ensures solutions.Attend review meetings at HO Make sure that floor running smoothly Deals with daily transaction of petty cashMaintain customer relationship Show less

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  Mantra Pakistan

  Jan 2014 - Feb 2014

  Branch Manager

  managing and motivating a team to increase sales and ensure efficiency; managing stock levels and making key decisions about stock control;using information technology to record sales figures, for data analysis and forward planning; dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development; ensuring standards for quality, customer service and health and safety are met; resolving health and safety, legal and security issues; responding to customer complaints and comments; organising special promotions, displays and events;, new initiatives and other pertinent issues; touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market; dealing with sales, as and when required. Show less

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  Global Bancassurance (GBA) Services Pvt Ltd

  Apr 2014 - May 2022

  -Oversee the operational aspects of the Bancassurance business i.e. underwriting, claims, finance, and Policy Holder service.-Act as the liaison manager with all Partner Banks and State Life Insurance Corporation of Pakistan on all insurance matters-Develop Channel Specific Strategies and oversee implementation of the same.-Develop Staff to build technical capacity to support the Production Growth and digital transformation in channel management.-Ensure that Distribution & Marketing operations are all compliant with existing local regulations, State Life Insurance Corporation's policies, and procedures.-Building/managing necessary bench-strength to achieve business targets. Show less -Responsible for Complete Operations with Special emphasis on Renewals, Statistics / MIS, and coordination with the Eight Partner Banks and State Life Insurance Corporation of Pakistan. -Managing Policy Holder Services section, process monitoring, and compliance.-Proactively initiate regular meetings with key stakeholders to discuss progress, deliverables, issues, and decisions to be made.-Ensuring robust risk management and compliance model for the insurance business across client segments according to local regulations and internal policies.-Monitor operational activities to ensure that they are compliant with local regulations, policies, and procedures.-Ensuring the processing of all relevant documents and queries within prescribed TAT. -Responsible for monthly reconciliation of the Account Statements of State Life Bancassurance Collection Account maintained with the Partner Banks.-Responsible for all necessary reporting as required by the country’s insurance authorities and regulators. -Responsible for preparing Commission Payable Statement for all partner banks for disbursement of Commission.-Formulating Product presentations, necessary training material, and conduct training Pan-Pakistan. (POS System & Life Insurance Products Training)-Amidst of deploying changes IT system in collaboration with IT Team.-Propose/handle the changes/additions in IT system and processes as and when required and ensure its functionalities after proper UAT before executing the same to Live Environment. Show less - Effort closely with Ops manager and CEO on day to day operational activities, Manage Policy Issuance section, process monitoring, compliance and services.- Review automatically issued policies, Underwriting and issuance of medically underwritten cases- Supervise new business operation- Handle Client/Partner Banks complaints and resolve the same in quickest possible time. - Investigate and correct errors, following company and customer records. - Facilitate the Partner Banks (United Bank Limited, First Women Bank Limited, Bank Alfalah Limited, NIB Bank, Summit Bank Limited, Samba Bank Limited and National Bank of Pakistan) in achievement of their Bancassurance Sales Target- Checking / scrutiny of documents / reports for accuracy; Reconciliation of various reports for stability; Receiving and logging fault reports (if any) and reporting these to the Insurer- Closely work with front, back office, Sales team and Bank Branches, ensuring that all tasks are in compliance with list of controls defined for these tasks.- Identifies areas of improvement in Individual Life Administration System, and take corrective actions with approval of management- Handling the Agency Setup for Referral Model of Bancassurance - Conduct trainings Pan-Pakistan (POS/Life Insurance Administration System & Life Insurance Products training) Show less

  • Head of Bancassurance (Strategy and New Business Development)

    Apr 2021 - May 2022

  • Manager Operations/Business Planning

    Jan 2021 - Apr 2021

  • Deputy Manager Operations

    Jan 2020 - Dec 2020

  • Assistant Manager Operations-Bancasurance

    Jan 2016 - Dec 2019

  • Operations Supervisor

    Apr 2014 - Dec 2015
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  Growing Tree School

  Jul 2017 - Aug 2017

  Head Of Finance And Administration

  Duties & Responsibilities: Leadership & ManagementFinancial ManagementPersonnel ManagementAdministration ManagementManagement Information and IT

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  Hello Doctor

  May 2022 - May 2023

  Head Of Partnerships - Pakistan

  Spearheading New Business Development & Partnerships in-country.

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  MedIQ Smart Healthcare

  Jun 2023 - Feb 2024

  Head of Partnerships & Sales

  As the leader of the company's commercial business, my role encompasses driving Partnerships & Sales strategy, overseeing execution, and ensuring revenue growth across various segments. This includes enterprises, the public sector, small and medium businesses, services, developers, and partner communities throughout Pakistan.

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  MedIQ Solutions

  Jul 2023 - Feb 2024

  Head of Partnerships
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  Mentor Health

  Mar 2024 - now

  Chief Growth Officer