Ratika Katyal

Ratika Katyal

Portfolio Lead

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location of Ratika KatyalBengaluru, Karnataka, India

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  • Timeline

  • About me

    Store Fulfilment Operations Manager at IKEA India

  • Education

    • Cranfield University

      2014 - 2015
      Master's Degree Management

      Activities and Societies: Cranfield Green Team, Supply Chain Management society Enhancing leadership, organisational behavior, strategy and innovation. Developing exceptional team working and organisational skills through constant group assignments. Learning to promote own point of view in different environments.

    • Thapar Institute of Engineering and Technology

      2007 - 2011
      Bachelor's Degree Electrical Engineering 7.0

      Completed undergraduate academic degree in Bachelor of Electrical Engineering (B.E.E.) at Thapar Institute which provided an opportunity to pursue my interests in electrical and electronic circuits, switch gear and protection, including digital circuits and VLSI and its fabrication, microprocessors and their applications, electromagnetics, communications, control systems, and digital image processing, circuit theory and high voltage engineering.

  • Experience

    • Schneider Electric, Bangalore

      Jan 2011 - Oct 2013
      Portfolio Lead

      Project planning, coordination, execution, data management and estimation of schedule, highly proficient in gathering client requirements, leading the implementation of requirements, guiding the plan to reality and managing customer expectations.

    • Olympus KeyMed

      Jun 2015 - Oct 2015
      Marketing and Strategy

      Responsible for studying the potential and how Olympus Scientific Solution Business Group can address the market for IVF products in the UK. The project involves assessing the market, making recommendations and thus implementing key findings to increase sales to the IVF market.

    • IKEA

      Nov 2015 - now

      • Responsible for daily operation to strive for excellence• Analyze the logistic processes, identify room for improvement and optimize the local working methods in order to reach/keep excellence in running DC operations• Responsible to maintain and update the logistical set up, the local processes and SOP’s linked• Responsible to increase efficiency of DC operations to reduce cost, improve productivity and work spirit with total supply chain in focus• Support and involved in global & local projects to find efficient and innovative ways to optimize the DC logistic process & systems (i.e. WMS, and Material Flow System) to improve operational efficiency.• Customer focus to secure goods delivery within 100% Lead time fulfillment with higher filling rate to meet goods availability in alignment with Global service protocol• Responsible to develop the logistical competence in the DC to implement and follow Ikea’s Warehousing Concept for the own team• Provide information about plans and results to co-workers and explain their overall importance • Communicate and cooperate with all relevant stakeholders, i.e. IWL, WMS Responsibles, Transport/Planning cell etc Show less Working with the Distribution Services Establishment team and looking into IKEA Distribution center Business Requirements in India. I am responsible for supporting in the establishment of IKEA distribution centre in India.• Define and control the project scope, project time-schedule including follow up on progress and also budget, forecast. Identify, mitigate, monitor and control risks to the deliverables• Responsible for conducting the market study, evaluating the RFI's submitted by developers, conducting risk assessment of all sites and drafting the technical specifications WASH documents• Connect with stakeholders (Retail, Transport) and global projects to support individual establishment project• Secure that IKEA warehousing establishment process and concept are delivered Show less

      • Store Fulfilment Operations Manager

        Feb 2024 - now
      • Customer Service Manager

        Nov 2022 - Mar 2024
      • Logistics Manager

        Aug 2021 - Nov 2022
      • Operations Support Manager

        Aug 2017 - Aug 2021
      • Project Lead

        Nov 2015 - Aug 2017
  • Licenses & Certifications

    • DELF A1, A2

    • Six Sigma Green Belt

    • My Conscious Leadership

      IKEA India
      Sept 2021
    • Leadership fundamentals

      IKEA India
      Mar 2019