Chris Egelstaff

Experience

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  Wembley Stadium Ltd

  Jan 1986 - Jan 1995

  Senior Operations Manager

  • Event management of major national & international events at Wembley Stadium (80,000) and Wembley Arena (12,000)• Management of Wembley Stadium site, including transport, weekly market & other events

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  The Football Association

  Jan 1995 - Jan 1997

  • Planning & event management of major FA matches• Managing Ticketing Department and England Members Club• Event management of other FA events and projects • Devising & implementing matchday operational programmes for EURO 96 stadia• Management of broadcaster activities • Event management of workshops, conferences & meetings

  • Events & Projects Manager

    Jan 1996 - Jan 1997

  • Directors' Assistant EURO 96

    Jan 1995 - Jan 1996
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  UEFA

  Jan 1996 - Jan 1998

  Venue Director

  Undertook regular assignments as the Venue Director at Champions League matches, implemented UEFA policy and collaborated with home club/stadium to ensure appropriate operational practices.

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  National Football League (Europe)

  Jan 1997 - Jan 1998

  Special Events Manager

  Initiated and arranged a programme for the NFL Experience – an interactive event based on American Football – also devised the match management programme for NFL (Europe) teams.

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  New Millennium Experience Company (Millennium Dome)

  Jan 1999 - Jul 2000

  Senior Visitor Services Manager

  Part of operational management team of the Dome, with more than 300 staff and 25,000 visitors on a daily basis. Analysed performance to develop key reports and recommendations for presentation to the senior management team, assumed a leading role in improving standard operating procedures and operational performance.Established facilities and standards for coach parking, admissions, on site ticketing, cinema and live event venue requirements, including the procurement of equipment and services. Enforced company policy and procedures across all operations to ensure compliance with regulatory standards and current legislations, including health and safety. Show less

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  Southampton Football Club

  Jul 2000 - May 2007

  Stadium Operations Manager

  Key Achievements:• Planned and managed the relocation of the Club to a new stadium including the development of all operational programmes prior to occupation, interfaced with the contractors during the build of the new stadium• Instrumental in the stadium being granted UEFA Four Star Stadia status• Provided representation for the Club as the Chair of Stadium Monitoring Group; comprising residents groups, City Council & Police, also as the Club Representative on the Safety Advisory Group• Conceptualised and drove the “Racism Just ‘Aint Saintly” anti-racism programme• Formulated a comprehensive Concert Management Plan; achieved planning consent for concerts at the stadiumResponsibilities:Directed operations for this 32,000 capacity stadium, led 25 full time and up to 400 part time staff, provided day to day and developmental support while simultaneously controlling a budget of £3.5m.Responsible for project management throughout the entire lifecycle, including project initiation, proposals, project delivery, business liaison, stakeholder management, post implementation review and project handover. Closely monitored and reacted to all financial and commercial activities, positively embraced and promoted change to ensure the consistent delivery of performance and Club strategy. Spearheaded matchday safety and stewarding – 250 stewards – liaised and negotiated with the Police, additionally coordinated matchday broadcaster activity.Facilities management of stadium, including grounds and maintenance staffResponsible as the Designated Premises Supervisor under Licensing Act 2003. Show less

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  Hampshire Cricket

  Jun 2007 - Jan 2015

  Operations Director

  Key Achievements:• Introduced structure and operating procedures to improve efficiency and availability of management information• Introduced new matchday transport plans, to ensure efficiency in the operation of park & ride, park & walk, rail shuttle buses and other facilities• Successfully developed a detailed Concert Management Plan for the granting of planning consent for concerts• Partnered with the architect to help design two new spectator stands• Acted as a major representative for the Club as a Member of the Safety Advisory Group and the Local Authority Liaison Panel Responsibilities:Held a position of responsibility as the Executive Director and Board Member of RB Sports & Leisure Holdings PLC., with overall budget responsibility of £2.5m. Key strategic and operational contributor to enhancing the profitability of the company, achieved challenging objectives through strong leadership, outstanding service and in-depth company and sporting industry knowledge.Actively managed all contact with the England & Wales Cricket Board to plan and deliver international matches and major domestic finals.Drove operational strategies, budgets and contracts; directed tasks throughout the team, oversaw the meeting of challenging results within tight deadlines. Played a pivotal role motivating staff to ensure professional growth, productivity and compliance with all company policies. Recruited and built strong teams, to deliver complex and high-profile events and projects under intense pressure. Managed major events, assessed and mitigated risks and collaborated with key contacts including the promoter and safety authorities to ensure the efficient running of events.Took responsibility for the facilities management of the venue, including directing grounds staff, ensured the safe, efficient and cost effective operation of the venue.Held full accountability as the Designated Premises Supervisor under Licensing Act 2003. Show less

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  Self Employed

  Jan 2015 - Oct 2016

  Consultant

  Various consultancy projects Lecturing

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  Ocea Group Limited

  Oct 2016 - Oct 2017

  Business Operations Manager

  Business Operations Manager at Ocea Group Limited, a property development and training company. Joined the company very early in its existence and helped build up structures and procedures particularly within the training and mentoring arm.Ran the Take Aim training and mentoring section for a number of months involving the planning and management of monthly workshops over two days and all associated activities. Also the day-to-day management of the programme involving publicity, regular webinars and inducting new members. Extensively used Mail Chimp, Acuity and WordPress software. Show less

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  Self Employed

  Oct 2017 - May 2018

  Consultant
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  Kings Theatre

  May 2018 - Feb 2022

  Commercial Operations Director
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  THE KINGS THEATRE TRUST LIMITED

  Jul 2021 - now

  Business Support Manager