Cindy Wu

Experience

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  RadioShack

  Jun 2014 - Jan 2015

  Sales Associate
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  Four Points by Sheraton

  Dec 2014 - Feb 2017

  Front Office Supervisor

  -Developed Excel spreadsheet to track front office inventory/packages/vendors-Delegated tasks to multiple employees while maintaining efficient workplace atmosphere-Investigated and resolved customer complaints in timely and empathetic manner -Managed department schedules to maximize coverage during peak hours

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  Mode Trend Online

  Mar 2017 - now

  Founder

  A women's online clothing store I founded in March 2017. Visit my store at www.modetrendonline.com

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  Westin Hotels & Resorts

  Mar 2017 - Jun 2018

  Front Office Supervisor

  -Communicated to team with up-to-date operational information in highly dynamic environment -Ran monthly Front Desk meetings as main speaker-Responded to and resolved guest complaints received through guest service portals -Supervised team of over 15 employees-Routinely helped over 350 guests each day in high-volume hotel-Translated management directives into actionable mandates for front-line staff-Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands Show less

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  Shire

  Jun 2018 - Jan 2019

  Intern

  A biotech company for rare diseases. -Worked with Finance Director to create financial model on Excel that calculates gross and net revenues for year -Gathered data from financial model to conduct A/B split test-Created 2019 budget to bring highest return on investment alongside Finance Director -Collaborated with third party agency to create Medicare/Medicaid flashcard template -Analyzed data and charts from different portals for Marketing Director to present-Attended weekly phone conference calls with third party agency to design employee web portal-Attended bi-weekly phone conference calls with Zone Analysts to provide updates within company and collect feedback Show less

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  Barton Associates Inc.

  Jun 2019 - Aug 2019

  Account Manager

  A staffing and recruiting company for locum tenens.-Monitored trends in customer industries and marketplaces to shape sales methods-Maintained strong understanding of competitors mission, offerings and presence in assigned territory --Identified potential customers and evaluated market potential-Managed existing portfolio and potential leads using Salesforce-Identified business prospects through cold calling, networking, marketing and database leads-Utilized lead generating methods averaging 90 cold calls per day Show less

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  Bentley University

  Jul 2020 - Aug 2020

  Research Intern
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  Thermo Fisher Scientific

  Oct 2021 - Oct 2022

  Talent Acquisition Specialist
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  Quan Kee Co.

  Oct 2022 - now

  Recruitment Coordinator

  - Devise plans for the weekly work schedule - Responsible for hiring new employees at busier times of the year, where I evaluate candidates through effective screening processes- Collaborate with manager to map out team strategy and business plans on a weekly basis - Place advertisements, evaluate applicant credentials, and conduct initial interviews and pre-screening assessments- Maintain applicant tracking and candidate management systems

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  Be A Good Bot Labs

  Jun 2023 - Dec 2023

  Human Resources Specialist
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  LotusWorks

  Aug 2023 - now

  Talent Acquisition Specialist