André Thelen

André Thelen

Manager Customer Service and Telesales

Followers of André Thelen6000 followers
location of André ThelenGreater Dusseldorf Area

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  • Timeline

  • About me

    Sales Leader I People Development Manager I EliteGTM member I Ex-MongoDB, Ex-Splunk, Ex-Lacework aquired by Fortinet

  • Education

    • Www.daa-moenchengladbach.de

      -
      Merchant Wholesale / Foreign Trade Wholesale and Foreign trade
    • AKAD University

      -
      Bachelor's degree Marketing
  • Experience

    • Vodafone Germany

      Oct 1996 - Oct 2002
      Manager Customer Service and Telesales

      - Customer Service, Customer Retention and Telemarketing of customers in Germany- Reports directly to the Location Manager Customer Service- Direct reports:o 6 team manager with 25 customer service agents each

    • Quest Software

      Nov 2002 - Oct 2009
      Business Unit Director | Application- and Database Management | DACH

      - Responsible for selling application- and database management to customers in D/A/CH- Revenue target: € 12 M- Reports directly to Area Vice President EMEA 1- Direct reports:o 1 Marketing Managero 3 Named Account Manager (Key Accounts – all verticals)o 3 Regional Account Managero 1 Sales Manager with 7 direct reports (Inside Sales)

    • Matrix42 AG

      Oct 2009 - Sept 2013
      Director, Sales | Key Accounts | Central Europe & UK

      - Responsible for selling workplace management solutions (System Management, Service Management, ITSM, Enterprise App Store, Cloud Workspace Management, SAAS, SAM, Cloud Computiing, BYOD & IT Consumerization, Mobile Device Management, Virtualization) to customers in Central Europe- Revenue target: € 6 M - Reports directly to COO- Direct reports:o 4 Named Account Manager (Key Accounts – all verticals)o 1 Country Manager Switzerland

    • Attachmate

      Oct 2013 - Mar 2014
      Regional Sales Director I CEE

      Responsible for Sales and Marketing of Attachmate® products that deliver essential business information to any user, on any device, in a secure format to customers in Central and Eastern EuropeBuilt to extend, manage, and secure your valuable IT assets, our software includes solutions for:• Terminal emulation• Legacy modernization• Managed file transfer• Enterprise fraud managementA history of IT innovation, quality products, and exceptional service hasdistinguished Attachmate in the marketplace. Industries worldwide—fromfinancial services, health care, and government to travel, retail, and manufacturing—rely on Attachmate software. In fact, two out of three FortuneGlobal 500 companies choose Attachmate to put their IT assets to work in newand meaningful ways. - Revenue target: € 11 M - Reports directly to Vice President EMEA - Direct reports: o 1 Marketing Manager o 1 Channel Manager o 4 Account Manager (all verticals) o 2 Inside Sales Show less

    • ForgeRock

      Apr 2014 - Feb 2017
      Regional Vice President I DACH

      Reports directly to SVP EMEA. Direct reports:o 5 Named Account Manager (all verticals)o 3 Presaleso 1 Marketing Managero 1 Channel Managero 2 Inside Sales

    • MongoDB

      Mar 2017 - Sept 2018
      Regional Director I DACH

      Reports directly to RVP Central Europe. Direct reports:o 6 Enterprise Account Executives (all verticals)o 2 Presales

    • Splunk

      Oct 2018 - Oct 2022
      Regional Director, Strategic Accounts | DACH

      DevOps, Security Strategy, SIEM, SOAR, Security Investigation, UBA, UEBA, Security Automation, Security Orchestration, Security Effectiveness, SOC, Enterprise Software, Cyber Defense Strategy, AIOps, Predictive Maintenance, Machine Learning, Service Visualization, Infrastruktur Monitoring, End-to-End-Service Monitoring, Data Driven Decisions, Business Analytics, Realtime Analytics, Machine Data Analytics, Big Data, Data River, IOT, OEE, ITSI, DevOps, Application Development, Application Management, Data Mining, Business Flow, E2E Monitoring, NOC, IT Service Intelligence, AIOps, MEDDPICC, MEDDIC, Command of the message certified, Observability, Business Service MonitoringReports directly to GVP Central Europe. Direct reports:o 6 Strategic Account Executives (all verticals)o 3 Sales Engineerso 1 Business Value Consultanto 1 Inside Sales Show less

    • Vectra AI

      Oct 2022 - Apr 2024
      Country Manager Germany

      Responsible for the Germany business. Country Lead for Germany, reports directly to VP of EMEA North.Direct reports:- 1 Commercial Sales Manager with a team of 4 Commercial Account Managers (postal code)- 4 Enterprise Account Managers (named accounts)- 1 Marketing Manager- 1 Customer Success Manager - 1 Partner Manager- 1 Sales Engineering Manager with a team of 4 Sales Engineers.Cyber Security, MDR, NDR, CDR, TDR, Leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. Show less

    • EliteGTM

      Mar 2024 - now
      Member of EliteGTM

      Thrilled to be a member of EliteGTM from the start! 🚀 This community is revolutionising Go-To-Market strategies, focusing on sustainable growth and leveraging a network of playbook experts. Excited for what's ahead and proud to be part of this innovative journey.

    • Lacework

      May 2024 - Apr 2025
      Area Director - Lacework FortiCNAPP l DACH, Middle East, Israel & CEE, Turkey, CIS ,UK/I
    • Fortinet

      Apr 2025 - now
      Director, Sales Specialists – Lacework FortiCNAPP | DACH & Nordics
  • Licenses & Certifications

    • Certified Splunk Cloud Hero

      Splunk
      Apr 2020
  • Honors & Awards

    • Awarded to André Thelen
      100% Club Fortinet Jan 2025
    • Awarded to André Thelen
      FY 22 Quota Crushers VectraAI Feb 2023
    • Awarded to André Thelen
      Splunk Achievers Club 2022 Splunk Mar 2022
    • Awarded to André Thelen
      100% Club ForgeRock 2014
    • Awarded to André Thelen
      100% Club Matrix42 2012
    • Awarded to André Thelen
      100% Club Quest Software 2008
    • Awarded to André Thelen
      100% Club Quest Software 2007
    • Awarded to André Thelen
      Manager of the year Quest Software 2007
    • Awarded to André Thelen
      100% Club Quest Software 2005