Luke Wilcox

Experience

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  Vauxhall Motors

  Jul 2006 - Jul 2008

  Brand Ambassador
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  GlaxoSmithKline

  Jul 2007 - Aug 2008

  Category Management
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  Synovate

  Dec 2009 - Mar 2010

  Market Research Assistant

  Functioning within a market research team providing support on various pharmaceutical projects on an ad hoc basis. Working with database software such as Access and Ask, researching and updating PCO's drug formularies.

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  Hewlett Packard Enterprise

  May 2010 - Jun 2016

  Jan 2012 - Jan 2017Contracted on the Vodafone Ireland account within the Equinox programme working on customer facing system migration/deployment, Online and integration projects covering a variety of areas including:• Customer project/programme management – Main customer interface to Vodafone, creating/managing project plans, risk logs, customer reporting, finances. WO creation and on/offshore project team management. Working on IT transformation/migration projects the success of which has been sold to several other OPCOs• Working on the client site in Ireland on a weekly basis Show less Contracted on the Vodafone account within the Online Web Factory working on customer facing system migration/deployment (eShop ATG application) and Integration projects covering a variety of areas including:• Working on IT transformation/migration projects the success of which has been sold to several other OPCOs.• Agile Release Manager – working with an agile methodology ensuring monthly ATG code releases are tested and put live to customers. Acting as the main customer and 3rd party interface and overall release owner. • Test/defect management – Owning process from service request to completion. Managing both an on and offshore team.• Project management office (May 10 – Dec 10) – Off shoring processes/tasks (timesheets, client status reporting and general project support) Show less

  • Customer Project Manager

    Oct 2011 - Jun 2016

  • Project Manager

    May 2011 - Oct 2011

  • Project Analyst

    May 2010 - May 2011
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  Worldpay

  Jul 2016 - Jul 2017

  Release Manager

  Release manager for Worldpay driving best practise in release process and improvements.

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  FIS

  Jul 2017 - now

  Product manager for a Devops team driving cloud adoption and best practise with CICD tooling.Key customer interface to the wider development community and set of stakeholders. Managing a team for an e-commerce payment gateway at FIS/Worldpay (SAFe agile certified).

  • Product Manager

    Dec 2018 - now

  • Development Manager

    Jul 2017 - Dec 2018