
Broughton Sonya
INSIDE SALES REPRESENTATIVE

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About me
"Embrace positivity to fuel your professional journey! Cultivate optimism, inspire collaboration, and transform challenges into opportunities for extraordinary achievements. Ignite your passion and shine!"
Education

Cardinal Stritch University
2000 - 2004Bachelor of Business Administration (B.B.A.) Business, Management, Marketing, and Related Support Services B+
Experience

Associated Bag Company
Jun 1986 - May 2000INSIDE SALES REPRESENTATIVE• Achieved historic milestone by securing the highest order in the company's 85-year history, generating over a 500k in commission. • Successfully managed a portfolio of key accounts, consistently meeting and exceeding quarterly sales targets, resulting in an average sales growth of 17% per quarter. Conducted thorough market research to identify and capitalize on emerging opportunities, leading to the development of new revenue streams and partnerships. • Conducted regular sales training sessions for new hires, enhancing the onboarding process and improving overall team performance. • Collaborated with cross-functional teams to resolve customer inquiries, provide product information, and ensure exceptional customer satisfaction. Show less

Eaton
May 2000 - nowMy track record of excellence in several key areas. Achieving a 92% on-time submission rate, it emphasizes exceptional proposal completion and timely customer responses. A 17% year-over-year sales growth was driven by identifying customer needs and aligning product offerings. Comprehensive product knowledge led to a 15% decrease in inquiries through collaboration with cross-functional teams. Utilizing QlikView for market analysis provided valuable insights into customer behavior, fostering data-driven decisions. Additionally, the implementation of a standardized Playbook optimized proposal processes, ensuring alignment and uniformity in achieving shared objectives. Show less **Customer Engagement:** Fostered and developed robust relationships with clients and Sales Engineers, which contributed to a remarkable increase in repeat business.**Cross-Selling Initiatives:** Effectively implemented cross-selling strategies for complementary products.**Sales Performance Excellence:** Consistently met and surpassed monthly and quarterly sales targets, achieving a ranking within the top 10% of sales representatives across the organization.**Inside Sales Training:** Delivered personalized training to new hires in inside sales, leading to a significant improvement in the overall onboarding process. Show less
Product Specialist
Jul 2018 - nowINSIDE SALES REPRESENTATIVE
May 2000 - Jul 2018
Licenses & Certifications
- View certificate

Attract and Engage Customers with Digital Marketing
GoogleFeb 2024 - View certificate

Make the Sale: Build, Launch, and Manage E-commerce Stores
GoogleMar 2024 - View certificate

Foundations of Digital Marketing and E-commerce
GoogleFeb 2024 - View certificate

Work Smarter with Microsoft Word
MicrosoftJan 2024
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