Mark Anthony Basa

Experience

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  Nice Place

  May 2007 - Aug 2007

  Sales Clerk and Administrative Assistant

  Answer phones and greet clients warmlyAssist in filing dutiesPerform basic bookkeeping dutiesCompile financial recordsAnswer inquiries about products and services offeredHelp organize office and other activitiesLook after the establishment Sell prepaid calling cardsComputer jobs

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  Sitel

  Sept 2007 - Dec 2019

  Provide client support and technical issue resolution via E-Mail, phone, and other electronic medium.Configuration of client’s equipment to connect to the internet via modem/DSL router (Dial-Up/DSL customers only) Configure software to connect to the internet application servers.Provide training to clients in the use of system and applications as related to the internet.Obtain general understanding of OS and application operations related to company offered services. Identify and correct or advise, on operational issues in client computer systems.Perform creation of new accounts using company provide software toolsUpselling AT&T Products and services Show less

  • Learning Specialist

    Sept 2007 - Dec 2019

  • Technical Support Specialist

    Sept 2007 - Nov 2012
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  General Admin Support

  Dec 2019 - now

  Transaction Coordinator