Punit Sharma

Experience

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  Emerson

  Jan 2008 - Dec 2012

  Joined as Customer Service Representative and Promoted as Team Leader

  Key Responsibilities:  Customer Service Representative :o Managed follow-ups with customers regarding outstanding payments through phone callsand emails, ensuring consistent communication to facilitate collections. o Conducted thorough reconciliations of customer accounts to identify discrepancies, monitor payment statuses, and resolve issues promptly. o Maintained detailed accounts receivable customer files, documenting all interactions and updates to ensure accurate records. o Investigated and resolved customer queries related to invoices, payment processes, and account statuses, providing excellent service and fostering positive relationships. o Compiled and submitted daily collection reports to senior management, highlightingoutstanding accounts and collection efforts to support strategic decision-making.  Team Leader :o Led a team of 9 members, setting clear objectives and establishing weekly and monthlytargets aimed at reducing Days Sales Outstanding (DSO) across the organization. o Analyzed monthly accounts receivable reports to identify trends in customer payments, focusing on overdue and disputed invoices to prioritize follow-up efforts. o Consolidated data region-wise and distributed tasks to team members, facilitating organized follow-up processes and improving overall team efficiency. o Ensured that all payments received were accurately applied in the Cash Application Department, maintaining the integrity of financial records. o Reviewed and adjusted overdue balances as necessary, in compliance with company policies and local legislation regarding write-offs and bad debt provisions. o Collaborated closely with cross-functional teams to address customer concerns effectively, ensuring timely resolutions that enhanced customer satisfaction. o Developed and submitted comprehensive KPI reports on a weekly and monthly basis, providing insights into team performance and areas needing improvement, contributing to strategic planning and Ops enhancements. Show less

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  Sulzer

  Jan 2013 - Apr 2019

  CREDIT CONTROLLER (Domestic and Export Business)

  Key Responsibilities:- ❖ Lead a team of 5 Regional Credit Controllers related to Credit Control activities. ❖ Identifying and analyzing the current AR report and fixing Weekly/Monthly/Quarterly Target w.r.t. the payment terms of the customer. ❖ Accelerating Cash Inflow and minimizing Bad Debt losses. ❖ Placing accounts on Credit Hold and releasing orders from Credit Hold. ❖ Initiating request of Corporate Guarantee, Bank Guarantee, SBLC’s, Warranty Bonds right from the vetting stage to issuance and then cancellation. ❖ Giving special attention to Merchanting Trade Transaction (Out n Out Shipment) in export orders. ❖ ONCF forecasting (Cash In Flow and Out Flow forecast) ❖ Liaise with client globally for smooth process of all invoices for payment. ❖ Liaise with internal departments to resolve accounts receivable queries if any. ❖ Timely liaise with client over phone & through mails for accurate status of outstanding, sending ledger statement, outstanding reports to client on regular basis. ❖ Mainly focusing on > 90 days aging outstanding to avoid any write off or bad debts. ❖ Accurate updating the Receipt Entries, Clearing Open Advances and Unaccounted Receipts, Bank Charges & Deduction Entries etc. in SAP. ❖ Collection of all C-forms, H-Forms, ARE-1 Forms and maintaining proper records of that. ❖ Thorough Reconciliation of all client ledgers & co-ordination with PMC, clients in case of any discrepancies. ❖ Establishing appropriate Credit Limits and terms of sale for new active customers and doing Credit Assessment too. ❖ Intercompany Reconciliation (IC) to ensure the booking of all invoices during the month on the account of respected IC entity on month cutoff. ❖ Preparing and WIP report required by management on monthly basis. Show less

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  Alepo Technologies India Pvt Ltd.

  Apr 2019 - Sept 2019

  Assistant Manager Finance

  Key Responsibilities:-🔸 Credit Control and Accounts Receivable ❖ Handling a team of Accounts Receivable. ❖ Ensuring timely invoicing being done by team with proper verification of the contracts and sales agreements. ❖ Keeping a track of cash inflow, revenue projections and revenue recognition. ❖ Establishing appropriate Credit Limits and terms of sale for new active customers and doing Credit Assessment too. ❖ Credit Hold and Release based on client’s payment history. ❖ Ensuring that the Receipt Entries, Clearing of Open Advances and Unaccounted Receipts, TDS and WHT entries, Bank Charges & Deduction Entries etc. are passed by team in QuickBooks on timely basis. ❖ In case of Bad Debts ensuring proper accounting as per IFRS and IND AS method. ❖ Ensuring that cash flows are adequate to allow business units to operate effectively. 🔸 Accounts Payable ❖ Handling a team of Accounts Payable ❖ Reviewing and monitoring all transactions related to AP processes like invoice processing & posting, reimbursements etc. taken care by team members. ❖ Responsible of processing transactions related to AP processes like invoice processing & posting, reimbursements etc. ❖ Track expenses and process expense reports. ❖ Prepare and perform check runs. ❖ Authorize the online payment transactions at checker level for final authorization. ❖ Monitoring the payments requests of vendors and ensure the payment gets process and pays in time subject to contractual obligation fulfillment. 🔸 Banking and Finance ❖ Cash Management and Reconciliation of Bank accounts. ❖ Minimizing the amount of idle cash while ensuring adequate liquidity to meet all potential operating needs. ❖ Hedging Export and Import contracts and taking the appropriate action on contract utilization and roll over. ❖ Ensuring timely issuance of Bank Guarantee, SBLC’s and Letter of Credit’s. ❖ Resolving outstanding shipping bill in EDPMS & IDPMS with Banks. Show less

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  Tech Data APAC​

  Sept 2019 - Apr 2024

  Senior Credit Manager (India and Singapore - Branch Office)

  🔸 Credit Portfolio: ❖ Review and approve credit analysis reports assessing customer financial performance and trade references; recommend credit limits and terms, considering credit insurance. ❖ Collaborate with Credit Insurance India and global teams to assign and enhance customer credit limits based on financial health, trading history, payment patterns, and projected growth. ❖ Engage with the APAC Credit Director and Group CFO for approvals on functional credit limits. ❖ Approve orders based on credit risk in line with Delegation of Authority (DOA) policy. ❖ Participate in customer meetings across regions with the Sales Team. ❖ Facilitate commercial deal structuring with resellers, coordinating with stakeholders. ❖ Develop solutions to manage and mitigate credit risk. ❖ Review and approve credit insurance claims, tracking them to recovery. ❖ Approve defaulters list for legal proceedings through proper channels. ❖ Enforce corporate credit policies and recommend changes to senior management as needed. ❖ Work with IT and Transformation teams to enhance systems and automate processes for improved efficiency.🔸 Collection Portfolio: ❖ Review Accounts Receivable (AR) Aging Reports with Sales and Collection Teams, focusing on payment terms. ❖ Prioritize high-value collections and aged receivables over 30 days to prevent claims, legal actions, and write-offs. ❖ Engage in escalations for collections at higher levels when necessary. ❖ Assess disputed cases, securing commitments for resolution from stakeholders. ❖ Monitor Accounting and Collections teams to ensure timely allocation of payments. ❖ Collaborate with collection teams on monthly AR provisions, obtaining management approval for regularization. ❖ Review and approve sales incentive reports linked to AR collections. ❖ Ensure adequate cash flows to support effective business operations. ❖ Liaise with internal, external, and statutory auditors to fulfill their requirements Show less

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  Infoblox

  Apr 2024 - now

  Credit Manager (USA, EMEA and APJ)

  Key Responsibilities:🔸 Strategic Leadership ❖ Build strong relationships with global distributors, resellers, and end customers to facilitate effective credit management aligned with business objectives. ❖ Collaborate with sales and marketing teams to optimize credit terms for improved customer acquisition and retention. ❖ Structure credit and commercial deals that support overall business strategy, optimizing terms while mitigating risk.🔸 Risk Management ❖ Implement advanced credit risk assessment tools and conduct thorough analyses to reduce overdue accounts and bad debt exposure. ❖ Gather customer data, use scoring models, segment risk, and perform behavioral analyses. ❖ Assess creditworthiness of new and existing customers through automated decision-making, scenario analysis, and continuous monitoring.🔸 Collection Management ❖ Oversee the collections process for overdue accounts, ensuring timely follow-up and effective communication with customers. ❖ Develop strategies to improve collections performance, reducing Days Sales Outstanding (DSO) and enhancing cash flow. ❖ Monitor collection metrics and provide regular updates to senior management on accounts receivable and recovery efforts.🔸 Data Management and IT Automation ❖ Utilize Oracle and Salesforce for credit data management, creating customized dashboards and reports to monitor risk and performance. ❖ Leverage IT automation tools to streamline data entry, reporting, and analysis, improving efficiency and reducing errors.🔸 Team Leadership ❖ Lead and mentor a global team of credit professionals, fostering a high-performance culture. ❖ Provide ongoing training and feedback to achieve departmental goals and boost team morale.🔸 Compliance and Reporting ❖ Ensure compliance with regulatory requirements and internal policies, preparing reports on credit risk and performance for senior management. ❖ Conduct audits to align with industry standards and regulatory changes Show less