Jovan Savevski

Experience

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  Makedonski Telekom AD

  Jan 2009 - Sept 2016

  Makedonski Telekom AD, biggest telecommunication company in Macedonia providing voice and data services, IP/Internet products and services, VoIP, entertainment IPTV products, video-on-demand, triple-play services, fixed-line network and access services and solutions, wholesale services ...Working as operator for customer care support in call center, solving technical problems and issues connected with IPTV, Internet, VOIP, Web and Email Hosting, Digital Certificates,etc.

  • Senior Adept person for revenue assurance and fraud

    Apr 2016 - Sept 2016

  • Technical Support

    Jan 2009 - Apr 2016
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  Upwork.com

  Jun 2016 - Aug 2022

  Freelance QA
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  Legendary Leadgen

  Jun 2016 - Nov 2017

  Currently working as Team Leader and project manager for Legendary LeadGen with a team of 10 people with 15-20 clients.Legendary LeadGen is lead generation company that help B2B service providers to identify their ideal clients, build out a targeted list of their ideal prospects and reach out to these prospects on their behalf ("we set 'em up, you knock 'em down" approach)My responsibilities :Keep the rest of the team on trackMotivate and inspire team membersKeep clients updated with the progress of their campaignsFinding sources for new companiesGuiding team members on what types of companies are the best leads for specific clientCreating reports on team’s performanceProviding training for new team members, etc.As project manager I am responsible for keeping various projects on track as well as analyzing current results of campaigns and identify problems and solutions. Show less

  • Team Lead

    Mar 2017 - Nov 2017

  • Personal Assistant

    Sept 2016 - Mar 2017

  • Sales Development Representative

    Jun 2016 - Sept 2016
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  System Link

  Feb 2017 - Aug 2019

  Customer Support Representative

  Interact with customers on behalf of company

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  NextHop - NH

  Mar 2020 - Sept 2022

  • Junior Program Manager

    Dec 2020 - Sept 2022

  • QA

    Mar 2020 - Sept 2022
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  Wonder

  Nov 2020 - Dec 2021

  QA Tester

  Virtual spaces where groups meet, talk, exchange ideas and work together- www.wonder.meResponsibilities:- Executing Notion test cases, reporting and documenting technical issues- Performing exploratory testing sessions twice a week- Suggest UX and UI improvements

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  Allocate

  Sept 2022 - now

  QA Engineer