ROBERT KARUMBA

Experience

• 

  Elite Earthmovers

  Jan 2008 - Oct 2008

  Snr. Technical assistant.
• 

  Jaidah Motors and Trading company.

  Nov 2008 - now

  • Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.• Work with other Department personnel in order to assist them with parts information as required.• Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service• Handling customers’ complaints in a friendly, pleasing and personal manner.• Offer all required parts and any additional accessories to customers.• Monitor sales discounts according to department limit and company policy.• Research the availability of certain parts, either within the retail facility or from other sources as necessary and • Provide correct parts to the customer• Provide quotations and estimates within the time frame• Rendering sales opportunities by providing information about parts and services• Undertake additional responsibilities as required • Handling parts payment collection and making sure all parts are billed correctly through the service department and body repair shop. Show less

  • PSSR

    Nov 2009 - now

  • parts sales advisor

    Nov 2008 - now
• 

  Jaidah motors and trading

  Dec 2008 - now

  • parts sales advisor

    Feb 2009 - now

  • CONSULTANT- Al Khor, HE Parts

    Dec 2008 - now