Neil Rees

Experience

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  EDS Group

  Feb 2000 - Dec 2004

  Previously a Problem Manager that services the Infrastructure deliverables to the Inland Revenue estate. Main responsibilities include, arranging and chairing Problem Review Forums with internal and external parties including suppliers. Co-ordinate the consolidation of problem fixes into agreed releases. Ensuring that timely and relevant information is communicated to management, including report production detailing the magnitude of problems currently being progressed. Ensuring that information passed to 3rd parties is correct, at the right level of detail and does not contain inappropriate information. Act as a liaison point for cross project change and problem related issues. Show less Team leader for one of the three testing teams within the testing arena. My role included team management, workflow planning, and project progress liaison with Release Management and arranging and co-ordinating out of hours support. Daily responsibilities included resource planning, quality control, problem resolution and escalation and daily reporting. Utilised social activities to re-enforce team building coupled with individual training plans to lead, motivate and direct the team to achieve business and personal goals. Show less Member of the PVCS Technical Authority Support team, the role within this team was to support live users of PVCS which is a corporate configuration management tool, and to assist in the technical build of the new CM automation system. Previously working on the Integration and Packaging team within Configuration Management whole role is the integration and packaging of project code for live release. Ensuring that all the Packaging instructions including exclusions and Third party impacts, registry tailoring and modifications, test considerations and installation instructions were complete and ready for use within the timescales set. Show less

  • Problem Manager

    Nov 2003 - Dec 2004

  • Testing Team Leader

    Jan 2003 - Nov 2003

  • Infrastructure Engineering

    Oct 2001 - Dec 2002

  • Configuration Management

    Feb 2000 - Oct 2001
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  Capgemini Consulting

  Dec 2004 - Aug 2005

  Release Manager

  Held a position within the Release Management team, the primary role of this team is to cover the overall planning and co-ordination of all changes to the 82,500 workstations in the live Inland Revenue operational environment. During future planned release meetings a project would agree the change requirements with the customer the project would engage with a Release Manager to book the slot on the release database; this would be done via a Release Schedule Questionnaire. As the RM for the project I would liaise with various teams within the Release Schedule to plan the release in order to meet the required live implementation date. I would then create the release slot and issue a Release Identifier. Once the code has been handed over by the development team I would then engage the other teams in the life cycle and manage that release through testing and possible pilot before the full live roll out. Creation and maintaining of statistical reporting on software releases and problem and issue reporting. Maintaining the infrastructure release schedule of software changes affected the whole Inland Revenue estate. Meeting with key stakeholders in projects to give daily, weekly or monthly updates on any given project and acting as the point of contact for the projects that were specifically assigned to me. Show less

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  Fujitsu UK

  Sept 2005 - Jan 2023

  Direct project management initiatives from conceptualization through development, implementation, and management.Partner with key stakeholders to identify and execute cross-functional goals.Define timelines, budgets, KPIs, deliverables, and milestones; allocate resources when required. Draft and present project proposals.Negotiate pricing through impacts, timelines, services, and terms with vendors.Manage internal and external contractors and staff throughout project life cycle.Create progress reports and monitor program data to assess efficiency.Build strong, lasting relationships and strategic partnerships through exceptional client service; serve as primary point of contact for client communications.Manages risk associated with the deliverables of the project in line with BMS standards.Accountable for forecasting and tracking of project cost/spend.Provides clear definitions of the roles and responsibilities within the project team. Show less I was responsible for a wide range of projects from office moves to full site closures. This includes the financial cost to the customer through impacting customer requirements.I am the liaison between Fujitsu Services and HMRC for my projects.Engagement with both delivery and engineering teams.Ad hoc problem management during project deliveries.Working closely with Scheduling and Logistics to enable projects to meet their LID’s.Working closely with the Office Design Team.Liaise with 3rd parties in all areas of project delivery. Show less Previously I was working in the Technical Support team within Installation Services, my main duties are to support the on site engineers with all technical issues arising from hardware refresh. I act as the single point of contact between the delivery team’s and the Infrastructure Services Department. Member of a resolver group for any unplanned activities that would cause detrimental effects to the HMRC estate.To act as a liaison between all the teams involved in designing, developing, implementing and supporting office infrastructure hardware products (servers, workstations, laptops, switches). I have in depth knowledge of the products installed within the Revenue and Customs and provide training to implementation engineers. Develop installation documentation to support the engineer on site and with constant updates via Hot Tips. We test and pilot new office infrastructure hardware products, both in-house and externally to prove the products. Our team also undertake small specialist projects from start to finish. We can provide workstation build development facilities and have capability to design, develop, code and produce small user base applications and toolsets. Show less

  • Project Manager

    Jan 2021 - Jan 2023

  • Regional Delivery Manager

    Jan 2018 - Jan 2023

  • LSS Team and Technical Lead

    Jan 2014 - Jan 2018

  • Lead Technical Specialist

    Sept 2005 - Jan 2014
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  Capgemini

  Jan 2023 - now

  Project Manager

  Direct project management initiatives from conceptualization through development, implementation, and management.Partner with key stakeholders to identify and execute cross-functional goals.Define timelines, budgets, KPIs, deliverables, and milestones; allocate resources when required. Draft and present project proposals.Negotiate pricing through impacts, timelines, services, and terms with vendors.Manage internal and external contractors and staff throughout project life cycle.Create progress reports and monitor program data to assess efficiency.Build strong, lasting relationships and strategic partnerships through exceptional client service; serve as primary point of contact for client communications.Manages risk associated with the deliverables of the project in line with BMS standards.Accountable for detailed forecasting and tracking of project cost/spend.Provides clear definitions of the roles and responsibilities within the project team. Show less