Vanessa Danay

Experience

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  Trian Sport Club

  Jan 2013 - Aug 2015

  Front Desk Receptionist

  Performing an excellent customer service to all clients including registration of new members, answering all requests and calls, handling administrative and ad hoc tasks, responsibility for incoming payments and cash register

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  Vox Travel

  Sept 2014 - Aug 2015

  Tour Guide

  Accompany foreign visitors and guide tourists within Bratislava, coordinate pre-arranged accommodation, airport transfers, day/night activities, keep in touch with transportation companies and travel agency, attend to operational problems such as booking errors and amendments, lost luggage, illness, last minute selling

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  Reitan Distribution A/S

  Oct 2015 - Oct 2017

  Student Job

  Manual work in the warehouse - picking

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  AIESEC

  Jan 2017 - Apr 2017

  Project Intern

  Support for logistic, marketing research, smooth run of teaching lessons in project for Indigenous inhabitants of Costa Rica. Responsibility for students during the lecture, being an assistant to the teacher in social interactions with her students.

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  Urbany Hostel BCN GO

  Aug 2018 - Nov 2018

  PR and Marketing Intern

  Planning events for the hostel to create additional value for the customers to increase the review average on Hostel World.com and therefore increase revenue. Working both as a team player and as individual depending on tasks. Responsive towards customer´s needs.

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  VOX Travel

  Oct 2019 - Apr 2020

  Event Booking Manager

  Working in a team to organize events in Prague mostly for English customers up to 15-30 people per group. Responsibility for emergency situations on hotline during weekends. Problem solving of unexpected situations under the pressure. Daily communication with providers and suppliers to meet customer´s full satisfaction, efficient resolving of complaints, creating web-site texts.

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  Kantar

  Nov 2020 - Aug 2022

  Qualitative Project Manager

  Coordinate international projects for qualitative studies - support cooperation with internal and external stakeholders and service provider, organize and control of field work, preparing budget based on scope of work and resource requirements, support client management team in the preparation of offers and project handling, estimate resources needed to reach project objectives and manage resources in an effective and efficient manner, manage contracts with vendors by assigning tasks and communicating expected results Show less

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  Plzeňský Prazdroj

  Aug 2022 - Sept 2023

  Activation Manager

  Activation of various brands such sa Pilsner Urqell, Radegast or Birell in off trade from creation of POS materials, tailor made activities, creative executions or visibility in e-commerce to control of executions and evaluation

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  DigiTemplateStudio

  Sept 2023 - now

  Graphic Designer & E-shop Owner

  Product design and development, Website management, Marketing & Promotion, Customer Service, Digital Asset Management, Content Creation, Financial Management