Trish Coinner

Experience

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  Mayland Community College

  May 1997 - Mar 1999

  Program Manager/ System Administrator - Network Manager

  As a Program Manager/ System Administrator managing the Network for Mayland Community College, I was responsible for conducting various types of technical computer services throughout the college including the following:• Managed the technical support for PC’s and laptops for student, faculty, and staff• Managed and support for various makes of local and network printers throughout the campus environment• Managed Novell Network by maintaining user accounts, GroupWise user account, set-up, password change, etc. • Installation of servers, routers, switches, hubs, installing network wires, and set up network configuration• Converting data/systems, routers, WAN/ LAN, migrating systems, PC conversions, and various installations• Managed all troubleshooting such as: printer diagnoses and printer issues, hardware replacement, software installation and upgrades, and network repair • Managing and maintaining the inventory tracking records for all hardware and software• Managing the preparation of hardware for re-allocation, decommission, and/ or shipment back at the end of various leases• Manage vendor contact and scheduled replacement on hardware warranty for replacement Show less

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  Northrop Grumman Corporation

  Jan 1999 - Jan 2000

  Program Manager - Reverse Lease & Purchase Asset Management

  I was a Program Manager / Reverse Lease and Purchase Asset Manager. Responsible for conducting various types of Program and Lease Management tasks, including the following:Managed several employees’ workloads, planning, and executingManage scope, delivery durations, and budget aspects of a project using sound business judgmentMaintained the inventory and decommissioning tracking records through MS Access and MS Excel for all the hardware returns from matured leases along with designing, developing, preparing, and applied proper project documentationSet up lease schedules, monthly billing procedure for all returned equipment to client, and set up delivery billing on arrival of equipment to clientManaging the preparation of hardware for re-allocation, decommission, and/ or shipment back at the end of various leasesManage internal and external client operations contracts with project delivery and billing Manage and scheduled truck shipments on return of lease, decommission, buyout, and/or damage equipmentManaged the billing and invoicing of all incoming and outgoing assets. Completed all financial monthly and quarterly tracking, billing reports, and financial closings Show less

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  Verizon - Data Center

  Jan 2000 - Jan 2002

  Program Manager/ Project Manager - Offshore Web & Software Development Team Manage

  I was a Program/ Project/ Offshore Web Development Manager for Verizon’s MEDS infrastructure team. Responsible for conducting various types of Program Manager tasks and technical services within the team for Verizon including the following:Managed several employees’ workloads, planning, executing, manage several events simultaneously, and controlling the project until completion of task(s) delivered successfully and on scheduleManaged a software Web development Team – both US and offshore India teams Managed Web Software and Application Team that interacted the Customers’ Service Business Unit to Verizon’s Customer Service Business Unit Chair Internal and External meetings and Internal and External status reporting and metricsLead, managed, and assigned the delivery execution of the project assignments that flowed through the Work Flow Ticket Schedule (WFTS) system with the different Verizon teamsManage scope, delivery durations, and budget aspects of a project using sound business judgment Show less

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  IBM

  May 2002 - Sept 2015

  Program/ Project Manager Transition, Transformation, & Delivery - Network-Secuity

  Transition & Transformation Project Manager – Network Portfolio - Network/ Security PM May 2002 – Present → Listed are some of the accounts I have been on for IBM: Cleveland Clinic Foundations, Cascade, OLAM, GM Motors, Nissan, Amgen, RSC, ATI, Hilton, Manpower, Standard Insurance, Amtrak, Baxter, Hertz, Avaya/ Weston, St. of GA., Merck, IHG/Intercontinental Hotel Group-Holiday Inn, NOL, Astellas, NiSource, UTC-BIS, etc.• Managing the over sight and holding project teams accountable• Managing allocate and direct resources to accomplish project tasks, maintain control project schedule(s), and deliverable quality• Experience preparing and presenting Executive Presentations• Working alongside with the executive team, as part of the leadership team to insure customer satisfaction of scheduled contract deliverables• Managing with strong interpersonal skills with the ability to lead, motivate, and inspire team members to deliver successfully on schedule• Chair Internal and External meetings and Internal and External status reporting and metrics• Managing the tracking Issue, Risk, and Action Management • Managed and lead the Team with PMO methodologies • Manage scope, delivery duration's, and budget aspects of a project using sound business judgment• Coordinator and motivator with solid people management and team building skills• Managing the delivery of the project to its contractual milestones/ deliverable dates on going through the different phases of the project smoothly, efficiently, and successfully • Engaged and worked with 3rd party vendors where needed to achieve Transition deliverables Show less

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  NTT DATA North America

  Sept 2015 - now

  Sr. Program & Project Manager, Transition Manager, Project Coordinator, PMO Lead

  Sr. Program & Project Manager, Transition Manager, Project Coordinator, (PMO)-Project Management Office Lead Involved in various types of Dell & Now NTT Data Account deliverables with Various Teams’ such as: Tool rollouts, ServiceNow sprint roll-outs, working w/Developer Teams, Security, Asset, PIM, Network, Infrastructure, Network, Architects –just to name a few→ Listed are some of the accounts I have been on for Del/NTT Data: Amex GBT, Moody’s, Apria, Cottage Health, DuPont, Standard Insurance, Nissan, John Deere, U.S. Bank, etc.• Managing the oversight and holding project teams accountable• Managing allocates and direct resources to accomplish project tasks, maintain control project schedule, and deliverable quality• Experience preparing and presenting Executive Presentations• Working alongside with the executive team, as part of the leadership team to ensure customer satisfaction of scheduled contract deliverables• Managing with strong interpersonal skills with the ability to lead, motivate, and inspire team members to deliver successfully on schedule• Chair Internal and External meetings and Internal and External status reporting and metrics• Managing the tracking RAID Management • Managed and lead the Team with PMO methodologies • Manage scope, delivery durations, and budget aspects of a project using sound business judgment• Coordinator and motivator with solid people management and team building skills• Managing the delivery of the project to its contractual milestones/ deliverable dates on going through the different phases of the project smoothly, efficiently, and successfully • Engaged and work with 3rd party vendors where needed to bring in resources to achieve contract deliverables and Invoicing • PMO INT/EXT Account set-up structure in SharePoint, Process documentation, Program Management oversight across the PMO Project Managers Show less