Jessica Gonsalves

Experience

• 

  TMM Rentals (Pty) Ltd

  May 2011 - Jun 2013

  Receptionist/Administrative Clerk
• 

  Derivco

  Jun 2013 - Aug 2022

  • Project Coordinator

    Dec 2021 - Aug 2022

  • Project Administrator

    Jul 2019 - Nov 2021

  • Executive Assistant

    Jan 2017 - Jul 2019

  • Office Manager

    Jan 2016 - Dec 2017

  • HR Administrator

    Jun 2013 - Dec 2015
• 

  Games Global

  Aug 2022 - Jun 2024

  Integrations Onboarding Coordinator
• 

  Ards Business Hub

  Jul 2024 - now

  Office Manager

  Business Operations & Administration: Oversee the day-to-day management of the administrative function, ensuring seamless operations, staff coordination, and resource allocation. Lead policy development and ensure alignment with company strategy and annual operating plans.Compliance & Quality Management: Serve as the Internal Auditor for the organisation’s ISO 9001 Quality Management System (QMS), overseeing audits, regulatory compliance, and process improvements.Stakeholder Engagement & Strategic Support: Manage the organisation’s CRM database, ensuring accurate and up-to-date records to drive stakeholder engagement. Provide administrative and strategic support to the Chief Executive, Board, and Sub-Committees, ensuring smooth governance processes.Staff Leadership & Team Development: Lead and manage a team of four administrative professionals, overseeing performance reviews, training, and team engagement to enhance productivity and collaboration.Marketing & Events Management: Oversee the planning, organisation, and execution of events, seminars, and stakeholder networking activities. Implement and manage a Marketing, Social Media, and Communications Strategy to enhance brand awareness and outreach.Facility & Property Management: Oversee the administration of meeting and conference spaces, ensuring optimal utilisation and income generation. Support property management operations, including tenancy movements and client relations.Financial & Budgetary Oversight: Manage budgetary controls for the Meeting Room and Administration Cost Centres, ensuring financial efficiency and resource optimisation. Show less