Thao Chu

Experience

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  Del Taco Restaurants Inc.

  Jul 2017 - Oct 2019

  Shift Manager

  - Received and processed cash and credit payments for in-store purchase- Helped employees operate productively and stay on task to meet business and customer needs.- Making foods and drinks- Created complex staff schedules to meet business needs.- Monitored inventory levels and placed orders, when necessary, always ensuring stock availability.- Prepared and submitted daily reports to management.- Tracked employee performance metrics and provided feedback for further development.- Recruited new hires by interviewing applicants and selecting qualified candidates. Show less

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  Paris Baguette North America

  Nov 2018 - Jun 2019

  Cashier

  - Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.- Work together with the team to prepare foods and drinks while following instructions, safety procedures, and sanitary requirements.- Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code. Show less

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  Lee's Sandwiches

  Oct 2019 - Apr 2024

  Restaurant Shift Manager

  - Inventory management, make sure inventory is always fully stocked.- Track daily costs and revenues.- Manage the overall day-to-day operations of the store, including staff supervision, customer complaint resolution, and identifying areas of improvement. - Develop employee schedules within availability and budget parameters, adjusting as needed. - Recruit, interview, and select new employees to always ensure proper staffing levels. - Create and modify training programs for new employees to ensure standards of excellence are met.- Wrote comprehensive job descriptions that accurately depicted job roles, requirements, and qualifications which improved the quality of hire. Show less

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  Phuc Vu Dong Huong, Inc

  Jun 2022 - now

  Office Assistant

  - Complete data entry tasks while ensuring accuracy and speed utilizing various MS Office Tools (Excel, PowerPoint, Word) - Provide helpful customer service support via phone or email inquiries regarding products or services offered by the company.- Schedule appointments and maintain calendars for personnel.- Track office supplies and keep an updated inventory list. Order supplies when needed.

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  GAOTek Inc.

  Sept 2023 - Feb 2024

  Human Resources Intern

  - Headhunt at least 10 people on a regular basis- Post job ads, on career websites, university and college career pages, LinkedIn, and other relevant channels - Screen resumes, manage email correspondence with candidates, and enter data into the Applicants Tracking System- Interview qualified candidates, induct, and onboard new hires- Build and maintain strong relationships with candidates throughout the hiring process - Perform additional duties such as organizing and attending virtual conferences/events - Assist the team with agenda preparation, invite guest speakers, attendees, and sponsors for virtual events- Update and working on a daily report and weekly report Show less