Evans Chebore

Experience

• 

  IEBC

  Nov 2012 - Mar 2013

  DEPTUDY PRESIDING OFFICER/REGISTRATION CLERK

  assist presiding officer, registering voters and verification of voters

• 

  Transnational bank

  Feb 2014 - May 2014

  Clearing clerk

  -credit administration,credit appraisals, loan disbursement, management of loan accounts, management of excess reports, issuing of instruction to legal firms for either charge over a property, auctioning, valuations, demand letters, legal cases etc

• 

  Access bank (formerly Transnational Bank )

  May 2014 - Oct 2020

  • Acquire, assess and recommend quality credit facilities to enable growth of the bank loan book • Raise deposits and grow account numbers • Reduce non-performing debts through aggressive recoveries and viable restructurings• Ensure all loan accounts are correctly graded to ensure effective income collection • Enforce credit income collection to ensure zero income leakage at the branch• Take customers through the TNB lending requirements and collect all required documentation • Undertake regular customer visits and submit the respective call reports • Ensure credit propositions are actioned within agreed Turn Around Time and other SLAs • Manage customer and stakeholder relations in accordance with agreed SLAs• Ensure debtors are notified of pending and actual listing with CRB • Resolve credit customer complaints and, where applicable, and escalate for resolution• Monitor credit service issues trends and contribute to the development of solutions• Effectively package and vet all credit proposals in accordance to the Bank credit policy• Ensure all daily excess drawings receive prior approval and are regularized promptly• Adhere to the set credit and internal lending policies and procedures in processing and managing credit facilities• Monthly review and regularize or close as appropriate all accounts overdrawn by charges • Monitor and identify all accounts depicting early alert warning signals for non-performance and take appropriate actions to normalize the problem accounts• Liaise with the Head Office debt recovery team and designated external service providers to ensure that recovery of NPAs is on track• Ensure all audit findings are resolved within given time lines• Ensure Insurance and valuations are appropriate and current• Supervise organized filing of all credit files and other documentation• Ensure prompt submission of periodical administrative and regulatory credit reports Show less

  • Credit officer

    Mar 2018 - Oct 2020

  • Credit analyst

    Jun 2015 - Mar 2018

  • cash teller

    May 2014 - Jun 2016
• 

  Transnational Bank of Kenya limited

  Mar 2018 - Oct 2020

  Credit Officer

  -Acquire, assess and recommend quality credit facilities to enable growth of the bank loan book • Reduce non-performing debts through aggressive recoveries and recommend viable restructurings• Reduce debts migrating from performing to non-performing book • Ensure all loan accounts are correctly graded to ensure effective income collection • Enforce credit income collection to ensure zero income leakage at the branch• Promptly renew expiring ODs at least 30 days before expiry• Take customers through the TNB lending requirements and collect all required documentation • Undertake regular customer visits and submit the respective call reports • Ensure credit propositions are actioned within agreed Turn Around Time and other SLAs • Manage customer and stakeholder relations in accordance with agreed SLAs• Ensure debtors are notified of pending and actual listing with CRB • Resolve credit customer complaints and, where applicable, and escalate for resolution• Monitor credit service issues trends and contribute to the development of solutions• Continuously assess customer satisfaction and execute quality improvement action• Effectively package and vet all credit proposals in accordance to the Bank credit policy• Ensure all daily excess drawings receive prior approval and are regularized promptly• Adhere to the set credit and internal lending policies and procedures in processing and managing credit facilities• Monthly review and regularize or close as appropriate all accounts overdrawn by charges • Monitor and identify all accounts depicting early alert warning signals for non-performance and take appropriate actions to normalize the problem accounts• Liaise with the Head Office debt recovery team and designated external service providers to ensure that recovery of NPAs is on track• Ensure all audit findings are resolved within given time lines Show less

• 

  Access Bank (Kenya) PLC

  Nov 2019 - Jan 2022

  Branch Service Manager
• 

  Access Bank Plc

  Jan 2023 - now

  Branch Service Manager

  Strategic planning, staff management, process improvement, compliance, and customer service. staff trainings, implementation of bank policies.