Mohammed Al Momani

Experience

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  Xunit Computer Store

  Mar 2004 - Nov 2009

  Small Business Owner

  I listen to clients, identify their needs, and bridge the gap to success. I adapt solutions, answer questions, and guide implementation, ensuring their goals are met.

• 

  Aphmia Hotel

  Sept 2009 - Jan 2010

  Front Desk Receptionist

  welcome and check-in guests, making their stays seamless. Upselling with a smile, I help them discover hotel gems and ensure their every need is met. Safety-first, service-always, I'm your friendly front-desk maestro! ️

• 

  Movenpick Resort & Spa Talabay Aqaba

  Jan 2010 - Oct 2011

  Guest Service Center Supervisor

  ensure seamless service across departments, and exceed expectations. With knowledge of hotel, local services, and guest profiles, I efficiently handle calls, wake-up requests, and messages, making every stay shine.

• 

  Jordan Valley Marriott Dead Sea Resort & Spa

  Oct 2011 - Aug 2014

  Rooms Controller

  Provide prompt, courteous, and efficient service to all guests, to achieve a high level of customer satisfaction through personalized service from arrival to departure

• 

  Crowne Plaza IHG,Group

  Sept 2014 - Mar 2015

  Front Office Supervisor

  Guiding team to exceed guest expectations and maximize profit. I manage workflows, set rates, ensure flawless check-ins, and lead with smiles

• 

  Hilton Al Ain -Abu Dhabi

  Apr 2015 - May 2016

  Front Office Supervisor In Charge Assistant Front Office Manager

  Understudy to the manager, I lead daily operations, ensuring smooth check-ins, top-notch service, and flawless execution of their plans. In their absence, I command the entire department, exceeding expectations for guests and profit.

• 

  Armed Forces Hotel

  Jun 2016 - Aug 2016

  Assistant front office Manager In Charge Front Office Manager
• 

  The Conroy Boutique Hotel

  Aug 2016 - Aug 2023

  Boosted revenue via pricing, led team to hit targets. Improved operations by syncing with housekeeping, ensured staff mastery of facilities. Elevated guest satisfaction: Ensured prompt attention, resolved issues, and maintained high-performance standards among guest contact staff.

  • Hotel Manager

    Mar 2022 - Aug 2023

  • Rooms Division Manager

    Aug 2018 - Aug 2022

  • Front Office Manager

    Aug 2016 - Aug 2018
• 

  Encyclopedia of Hotels Consulting

  Mar 2018 - now

  Co-Founder and Managing Partner

  Extensive experience in the hospitality industry. Demonstrated track record of driving revenue growth, optimizing operations, and exceeding Shareholder and guest expectations.

• 

  Trend Hospitality Management

  Aug 2023 - Jul 2024

  Business Development and Hotel Manager

  A driven and resourceful business developer with a knack for identifying lucrative opportunities and forging strategic partnerships. Proven ability to build relationships, negotiate win-win deals, and drive revenue growth. Passionate about exceeding expectations and contributing to the company's success."

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  ERevMax

  Jun 2024 - now

  Market Manager